Ayanna Stewart
Brampton,ON
Summary
At Bryan College, I excelled as a Student Medical Assistant, enhancing patient satisfaction and supporting healthcare efficiency through expert medical documentation and inventory management. Skilled in Medical Terminology and compassionate patient care, I mastered both hard and soft skills, contributing to a collaborative, high-quality care environment.
Overview
1
1
year of professional experience
Work History
Volunteer
Excellent Care Medical Centre & Pharmacy
04.2024 - 07.2024
- Demonstrated adaptability by quickly learning new software applications for streamlined data entry and record management tasks.
- Improved patient satisfaction by providing compassionate and efficient care during medical appointments.
- Provided emotional support to patients during difficult medical experiences, fostering trust and rapport within the clinical setting.
- Reduced wait times by efficiently triaging incoming patients based on urgency of their conditions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Student Medical Assistant
Bryan College
07.2023 - 05.2024
- Supported healthcare providers with proper documentation of lab results, medications, and other relevant information for each patient visit.
- Contributed to inventory management efforts by monitoring stock levels of medical supplies and placing orders as necessary.
- Increased patient satisfaction by providing compassionate assistance during medical visits.
- Collaborated with interdisciplinary teams to ensure comprehensive care was provided to all patients at the clinic.
- Assisted in updating patients'' medical histories, facilitating accurate diagnoses and treatment recommendations.
Education
Diploma - Medical Office Assistant
Bryan College
Toronto, ON06.2024
Skills
- Vital Sign Monitoring
- Patient education and counseling
- Sterilization techniques
- Organizational abilities
- Medical Terminology
- Medical Billing
- Medication Administration Assistance
- Medical office administration
- Office Support
- Appointment Scheduling
- Clear Communication
- Data Entry
- Microsoft word
- Microsoft excel
- Microsoft powerpoint
Timeline
Volunteer
Excellent Care Medical Centre & Pharmacy
04.2024 - 07.2024
Student Medical Assistant
Bryan College
07.2023 - 05.2024
Diploma - Medical Office Assistant
Bryan College
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