Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
6
6
years of professional experience
Work History
Cashier/Sales Team Manager
KFC
LAGOS, NIGERIA, LAGOS
08.2021 - 09.2023
Resolved customer complaints professionally in accordance with company policy.
Conducted price checks for special orders or discounts as requested by customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Performed other duties as assigned by management.
Sales Associate
The Place Resturant, Lagos
LAGOS, NIGERIA, NIGERIA
03.2019 - 07.2021
Greeted customers and provided exceptional customer service.
Processed transactions using a point-of-sale system.
Maintained cleanliness of store environment including floors, windows, displays.
Handled customer complaints in a professional manner.
Customer Service Representative
Jumia Online Retail,Remote.
LAGOS, NIGERIA, LAGOS
04.2017 - 02.2019
Provided exceptional customer service to ensure customer satisfaction.
Gathered customer feedback through surveys and used the data to improve customer service.
Developed positive relationships with customers through friendly interactions.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Cashier/Team Member
KFC
Lagos, Nigeria, Lagos
Education
Associate of Science - Forensic Science Technology (Forensic Health Sciences Option)
KWARA STATE POLYTECHNIC
ILORIN, KWARA STATE NIGERIA
09-2015
Skills
Customer Assistance
Time management skills
Cash Drawer Balancing
Ordering and stocking
Dedication to maintain cleanliness and safety standard
Timeline
Cashier/Sales Team Manager
KFC
08.2021 - 09.2023
Sales Associate
The Place Resturant, Lagos
03.2019 - 07.2021
Customer Service Representative
Jumia Online Retail,Remote.
04.2017 - 02.2019
Cashier/Team Member
KFC
Associate of Science - Forensic Science Technology (Forensic Health Sciences Option)