Ayanie Mohamed
Fort Mcmurray,Alberta
Summary
Dynamic project manager and administrative professional with over 5 years of experience in driving project success, improving office efficiency, and enhancing team collaboration. Proficient in project planning, resource management, and executive support. Demonstrates strong organizational skills and the ability to manage multiple priorities in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HCA (Head Camp Attendant)
Compass Group Canada / ESS Support Services Worldwide
Fort Mcmurray , AB
03.2020 - 08.2023
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Commanded controls over expenses and inventory for optimal budget tracking.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Established and implemented new procedures for standard maintenance scheduling.
Dispatcher
Golden Arrow
Fort Mcmurray, AB
05.2019 - 11.2019
- Developed and implemented new policies, collaborating with managers to optimize operational procedures and establish clear objectives for bus and shuttle services.
- Monitored department performance metrics to identify and mitigate potential risks, ensuring smooth operations.
- Maintained detailed and up-to-date records of dispatch activities in both physical and electronic databases.
- Efficiently scheduled and dispatched daily bus and shuttle services based on passenger locations and driver availability.
- Assessed, optimized, and enhanced operations to meet current and anticipated transportation demands.
- Developed and executed an incident management strategy, including troubleshooting, root cause analysis, and timely resolution to ensure minimal service disruptions.
Administrator
TCHC
Toronto, ON
09.2017 - 11.2018
- Processed financial documents including contracts, expense reports and invoices.
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
- Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
- Performed complex administrative management of sensitive and confidential issues.
- Resident Index and information files in master database.
Administrative Coordinator
Boys And Girls Club
Toronto, ON
02.2015 - 04.2016
- Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
- Evaluated employee job performance and motivated staff to improve productivity.
- Screened and interviewed candidates for key vacancies to identify top talent.
- Guided employees through routine and complex administrative situations with decisive but motivational approach.
- Automated office operations, managing client correspondence, supplier record tracking and data communications.
- Strengthened office supply management and maintenance protocols to improve budget adherence.
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
Data Entry Processor
Habitat For Humanity Toronto
Toronto, ON
07.2012 - 08.2014
- Identified errors in data entry and related issues by mentioning to supervisors for resolution.
- Completed over 200 10-key actions per hour with 0% error rate.
- Compiled statistical information for special reports.
- Updated departmental standard operating procedures and database to accurately reflect current practices.
- Prepared payroll documentation by entering data into cumulative payroll document.
- Processed confidential tax form information with care and precision.
- Verified and logged deadlines in response to daily inquiries and requests.
Education
OSSD -
Pope John Paul II
Toronto, ON2007
Bachelor of Arts - English Literature / Project Management
University of Toronto St George
Toronto, ONCertificate - Project Management
Keyano College
Skills
- Office inventory management
- Project management
- Schedule management
- Employee training
- Data entry
- CRM and office management software
- File and data retrieval systems
- Accounts payable and receivable
- Scheduling and calendar management
- Variance analysis
- Comparative analysis
- Due diligence
- Analytical research
- Organizational management principles
- Monitoring expenditures
- Leadership
- Collaboration
- Analytical
- Time management
Certification
- BSO
- H2S
- Fall Protection
- CSTS
- First Aid
- Floor technician
software
- Microsoft Office
- ISO
- EPC
- LAN
- Adobe
- Pages
- Windows
Accomplishments
- Linda Lee Tracy Emerging Film Maker Award Hot Docs film Festival
- Member Parliament Arts Recognition
- Remix Project Arts Fellowship
- Hot Docs Film Festival Film Selection Panel Member
Languages
English
Native/ Bilingual
Timeline
HCA (Head Camp Attendant)
Compass Group Canada / ESS Support Services Worldwide
03.2020 - 08.2023
Dispatcher
Golden Arrow
05.2019 - 11.2019
Administrator
TCHC
09.2017 - 11.2018
Administrative Coordinator
Boys And Girls Club
02.2015 - 04.2016
Data Entry Processor
Habitat For Humanity Toronto
07.2012 - 08.2014
OSSD -
Pope John Paul II
Bachelor of Arts - English Literature / Project Management
University of Toronto St George
Certificate - Project Management
Keyano College
- BSO
- H2S
- Fall Protection
- CSTS
- First Aid
- Floor technician
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