Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ayane Vieira

Toronto,ON

Summary

I am a proactive and dedicated professional. I possess exceptional communication skills honed through years of interacting with diverse cultures and backgrounds. A team-player who appreciates the value of delivering exceptional experiences to guests. Eager to leverage expertise and enthusiasm to contribute to a dynamic team and create unforgettable experiences for customers.

Overview

8
8
years of professional experience

Work History

OFFICE ADMINISTRATOR

WORK BETTER NOW
, USA
04.2023 - Current

As a Remote Office Administrator in the construction field, my responsibilities include, but are not limited to:

  • Accurately process and manage employee payroll on a regular basis
  • Handle incoming calls and inquiries from clients and customers and respond promptly to inquiries, requests, and customer feedback
  • Accounts receivables and payables duties, including invoicing and tracking payments
  • Maintain databases and input information accurately
  • Organize and update company records and documents
  • Generate and send invoices to clients
  • Verify and reconcile billing information
  • Handle documentation related to projects, contracts, and permits
  • Ensure all documents are organized and easily accessible.

AU PAIR

AU PAIR CARE INC
, USA
02.2020 - 02.2023

Cultural Work and Study Exchange Program offering American families customized childcare. Main responsibilities involved providing high-quality physical and emotional care for children, encouraging their social and educational development, conflict resolution, perform household responsibilities.

ADMINISTRATIVE ASSISTANT/RECEPTIONIST

ESPAÇO VITTA - SPECIALIZED HEALTH
, BRAZIL
06.2016 - 02.2020

As an administrative assistant at a health and dentistry clinic, my responsibilities included:

  • Pleasantly welcomed clients, answered phone calls, scheduled appointments and maintained front reception desk.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Inventoried and ordered supplies for office.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded effectively to sensitive inquiries or complaints.
  • Processed invoices for payment using accounting software applications.

Education

Diploma in Hospitality and Tourism Management - Hospitality Services Management

TORONTO SCHOOL OF MANAGEMENT
Toronto, ON, CANADA
08.2023

Master of Business Administration -

ENEB - ESCUELA DE NEGOCIOS EUROPEA DE BARCELONA
SPAIN
10.2022

Peace Studies and Conflict Resolution -

UCLA EXTENSION
UNITED STATES OF AMERICA
10-2020

Bachelor of Science - Nursing Studies

VITAE EDUCATIONAL INSTITUTE
BRAZIL
02-2019

Skills

  • Office Administration
  • Billing and Coding
  • Scanning and Copying
  • Inventory Management
  • Schedule and Calendar Management
  • Expert in QuickBooks
  • Customer Engagement
  • Database Entry

Languages

Portuguese
Native/ Bilingual
English
Native/ Bilingual
Spanish
Full Professional

Timeline

OFFICE ADMINISTRATOR

WORK BETTER NOW
04.2023 - Current

AU PAIR

AU PAIR CARE INC
02.2020 - 02.2023

ADMINISTRATIVE ASSISTANT/RECEPTIONIST

ESPAÇO VITTA - SPECIALIZED HEALTH
06.2016 - 02.2020

Diploma in Hospitality and Tourism Management - Hospitality Services Management

TORONTO SCHOOL OF MANAGEMENT

Master of Business Administration -

ENEB - ESCUELA DE NEGOCIOS EUROPEA DE BARCELONA

Peace Studies and Conflict Resolution -

UCLA EXTENSION

Bachelor of Science - Nursing Studies

VITAE EDUCATIONAL INSTITUTE
Ayane Vieira