AYAKA SANDHU
Kitimat,BC
Summary
Proven track record of excellence in fast-paced environments, notably with WDB COCO, where my customer service and computer skills led to a significant improvement in team efficiency. Adept at multitasking and fostering teamwork, I consistently deliver high-quality results, leveraging a friendly yet professional attitude to exceed expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Employee
WDB COCO CO., Ltd.
09.2019 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Employee
AEON
10.2017 - 09.2019
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Employee
MX Mobiling Co., Ltd.
04.2017 - 09.2017
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
Waitress
ALOFT
05.2011 - 02.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Bachelor of Arts - English Language And Literature
Hiroshima Shudo University
Hiroshima, Japan03.2017
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Active Listening
- Computer Skills
Languages
Japanese
Native or Bilingual
Timeline
Employee
WDB COCO CO., Ltd.
09.2019 - 09.2023
Employee
AEON
10.2017 - 09.2019
Employee
MX Mobiling Co., Ltd.
04.2017 - 09.2017
Waitress
ALOFT
05.2011 - 02.2017
Bachelor of Arts - English Language And Literature
Hiroshima Shudo University
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