Ayah Rahall
Edmonton,AB
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in documenting patient progress, and treatment planning; Offering 4+ year's customer service experience.
Overview
6
6
years of professional experience
Work History
Lead Patient Experience Coordinator (PEC)
MVMT Physio Chiro
01.2023 - Current
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Physiotherapy Assistant (PTA)
MVMT Physio Chiro
St. Albert, Alberta
01.2023 - Current
- Observed patients during treatments to assess their response and report any adverse reactions or changes in condition.
- Performed administrative tasks such as scheduling appointments and maintaining records.
- Monitored patient progress, documented results, and reported any changes to the physiotherapist.
Physiotherapy Assistant (PTA)
Freedom Physical Therapy
Edmonton, Alberta
01.2023 - Current
- Provided support and assistance to patients during exercise sessions.
- Assisted with the application of physical modalities such as hot packs, cold packs, ultrasound machines, electrical stimulation devices, and traction units.
- Maintained a clean work environment by sterilizing equipment between uses and disposing of used materials properly.
Front End Supervisor
Sobeys
Edmonton, AB
01.2019 - 01.2023
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Provided excellent customer service by assisting customers with their needs or inquiries.
Education
Rehabilitation Therapy Assistant Diploma -
CDI College
Edmonton, AB12.2022
Grade 12 Diploma -
Queen Elizabeth High School
Edmonton, ABSkills
- Active Release techniques (ART)
- Customer Service
- Strength training
- Soft Tissue Techniques
- Treatment implementation
- MVA knowledgeable and patient billing
- Certifications: CPR/First Aid (ex 2025)
- Class 5 Driver's License
References
References available upon request.
Timeline
Lead Patient Experience Coordinator (PEC)
MVMT Physio Chiro
01.2023 - Current
Physiotherapy Assistant (PTA)
MVMT Physio Chiro
01.2023 - Current
Physiotherapy Assistant (PTA)
Freedom Physical Therapy
01.2023 - Current
Front End Supervisor
Sobeys
01.2019 - 01.2023
Rehabilitation Therapy Assistant Diploma -
CDI College
Grade 12 Diploma -
Queen Elizabeth High School
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