Summary
Overview
Work History
Education
Skills
Education Training
References
Languages
Timeline
Generic

Ayaan Noor

Toronto,ON

Summary

Experienced non-medical Care Provider offering four years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Personal Support Worker (on-call)

Private Family
01.2019 - Current
  • Planned and prepared meals and special diets and assisted in feeding clients to help patients achieve nutritional objectives
  • Coordinated transportation services for clients'' medical appointments or social engagements as needed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Enhanced client's comfort by providing compassionate and attentive personal care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks
  • Accompanied clients in their outings and appointments
  • Provided optimum care and safety to 8 clients per day
  • Assisted patients with self-administered medications.
  • Comply with all health and safety regulations
  • Assisted clients with daily living activities, promoting independence and well-being.
  • Conducted light housekeeping duties to maintain clean and comfortable living space for patients.
  • Turned and positioned bed-bound patients to prevent bedsores and maintain comfort levels.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or hand-offs.
  • Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
  • Documented vitals, behaviors, and medications in client medical records.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Implemented strategies for managing challenging behaviors in dementia patients, creating safe environment for all involved.
  • Collaborated with healthcare professionals to develop customized care plans for individual clients
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Developmental Services Worker

Urgent Care Health Services
01.2021 - 11.2023
  • Escorted clients to appointments
  • Assisted clients develop plan of action
  • Evaluated effectiveness of treatment programs by tracking clients' behavioral changes and responses to interventions.
  • Gathered intelligence about upcoming procurement.
  • Implemented crisis intervention techniques to de-escalate challenging behaviors while maintaining safety of all involved parties.
  • Assisted clients with daily living activities to promote self-sufficiency and personal growth.
  • Collaborated effectively with other service providers such as healthcare professionals or educators in order to facilitate holistic care for clients.
  • Enhanced client independence by implementing personalized support plans and life skills training.
  • Improved quality of life for clients through effective communication, relationship building, and emotional support.
  • Guided developmentally disabled adults through customized day programs.
  • Facilitated community integration for clients through participation in social events and recreational activities.
  • Coordinated with families to provide updates on client progress, address concerns, and gather valuable input for care planning purposes.
  • Administered medication safely under strict guidelines, ensuring proper dosage and adherence to prescribed schedules.
  • Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.

Medical Office Administrator

Urgent Care Rehab And Recovery Center
01.2020 - 12.2021
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
  • Optimized patient flow within clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
  • Reviewed and sent medical records to other physicians upon request.
  • Managed inventory effectively to reduce waste while ensuring adequate stock levels for essential supplies at all times.
  • Scheduled, rescheduled, and cancelled appointments for patients.
  • Pulled charts and prepared for nurse and doctor assessment.
  • Maintained strict confidentiality of sensitive patient data in accordance with applicable laws, regulations, and ethical guidelines.
  • Coordinated with external partners such as labs, pharmacies, and referring physicians to facilitate timely access to critical patient information or services.
  • Strengthened relationships with vendors and suppliers, negotiating favorable contract terms for medical supplies and services.
  • Audited customer files to verify medical necessity and satisfaction of coverage criteria.
  • Enhanced patient satisfaction with timely follow-ups and communication regarding their appointments and test results.
  • Aided with prescription refill requests.
  • Verified benefits and worked with insurance companies to obtain payments.
  • Collaborated with interdisciplinary teams to ensure seamless coordination of care for complex patients requiring multiple specialists'' involvement.
  • Double-checked forms for accuracy and completion in terms of admission, transfer and discharge of patients.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Removed trash and straightened counter keep office area clean and neat.
  • Transcribed 60-120 medical records per week.
  • Devised appointment guidelines and schedules for over30 treatment appointments each day.

Machine Operator

Antech Plastics
03.2016 - 09.2018
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Followed company and WHMIS safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to ensure manufacturing runs smoothly
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within 2 production environments.
  • Streamlined workflow by maintaining clean and organized workstation, adhering to safety protocols.
  • Maintained equipment performance by lubricating and cleaning components.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Kept detailed production records and identified hold-ups.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Used precision measuring tools, micrometers and calipers to meet required product specifications.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.

Education

Some College (No Degree) - Personal Support Worker

Medix College
Toronto, ON

Some College (No Degree) - Developmental Services Worker

CLI College of Business, Health And Technology
Toronto, ON

Some College (No Degree) - Medical Office Administrator

Academy of Learning Career College
Toronto, ON

Skills

  • Qualified Personal Support Worker with highly developed skills in all aspects of health care
  • 4 years of experience working as Personal Support Worker
  • Quick learning and hard working with positive attitude
  • Patient Care
  • Social support
  • Maintains Privacy and confidentiality
  • Palliative Care
  • Recreational Activities such as Bingo and word games
  • Self-motivated and able to function well independently or in team environment
  • Excellent communication skills with people of all backgrounds
  • Always Willing to Take on New Challenges
  • ADL Assistance
  • First aid and CPR
  • Holds N95 Mask fit
  • Transportation Services
  • Over 16 years driving experience and holds a G-Licence

Education Training

  • MOA 2017
  • DSW diploma 2019
  • PSW diploma 2020

References

Reference Available Upon Request

Languages

English
Native or Bilingual

Timeline

Developmental Services Worker

Urgent Care Health Services
01.2021 - 11.2023

Medical Office Administrator

Urgent Care Rehab And Recovery Center
01.2020 - 12.2021

Personal Support Worker (on-call)

Private Family
01.2019 - Current

Machine Operator

Antech Plastics
03.2016 - 09.2018

Some College (No Degree) - Personal Support Worker

Medix College

Some College (No Degree) - Developmental Services Worker

CLI College of Business, Health And Technology

Some College (No Degree) - Medical Office Administrator

Academy of Learning Career College

Similar Profiles

CREATE PROFILE
Ayaan Noor