Ayaan Musani
Toronto,ON
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
1
1
year of professional experience
Work History
Store Manager
Convinience Store
07.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices..
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
Information Desk Attendant
TTC
05.2023 - 09.2023
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgement and critical thinking skills.
Cashier
Esso Gas Station
09.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
BBA - International Business
Humber College
Toronto, ON09.2026
Skills
- Project Management
- Customer Service Management
- Promotional Planning
- POS Systems
- Shift Scheduling
- Retail Inventory Management
- Team Development
- Operations Management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Store Manager
Convinience Store
07.2023 - Current
Information Desk Attendant
TTC
05.2023 - 09.2023
Cashier
Esso Gas Station
09.2022 - 07.2023
BBA - International Business
Humber College
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