Aya Saad
Summary
An experienced administrative background employee with excellent operational, communication, and organizational skills. A performer under pressure and a multicultural individual, who understands the challenges of modern businesses. Seeking to apply achieved skills and previous experiences to enhance my career.
Overview
11
11
years of professional experience
Work History
Out-patient Adjuster
Globemed Lebanon
01.2020 - 10.2024
- Handled the auditing and adjustment of claims received by GlobeMed Lebanon
- Key tasks included auditing claims, validating submissions, detecting discrepancies, processing bordereaux, and reporting fraud
- Managed hundreds of accounts simultaneously along with all the reporting mechanism required by the management.
Administrative Coordinator
Globemed Lebanon
01.2018 - 01.2020
- Supported the Chief Business Department Officer (CBDO) in managing multiple departments: Business Development, Client Relations, Communication, and Customer Complaint Unit
- - Responsibilities spanned meeting organization, task follow-ups, tender preparation, market research, contract updates, and complaint resolution
Tutor
Mahad Al Tfawok el Ilmi
01.2014 - 01.2015
- - Provided academic instruction in English, Math, and social science to improve student performance
- - Responsibilities included lesson planning, academic support, and developing intervention strategies
Education
MBA - Finance And Management
Université La Sagesse
Beirut07.2024
Bachelor of Arts - Communication, Public Relations, and Journalism
Lebanese International University
Beirut03.2015
Skills
- Project management
- Data analysis
- Communication
- Organization
- Problem-solving
- Management
- Claims investigation
- Damage assessment
- Policy interpretation
- Insurance regulations
- Critical thinking
- Quality control
- Decision-making
- Active listening
- Best practices implementation
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French (Basic)
Limited Working
Timeline
Out-patient Adjuster
Globemed Lebanon
01.2020 - 10.2024
Administrative Coordinator
Globemed Lebanon
01.2018 - 01.2020
Tutor
Mahad Al Tfawok el Ilmi
01.2014 - 01.2015
MBA - Finance And Management
Université La Sagesse
Bachelor of Arts - Communication, Public Relations, and Journalism
Lebanese International University
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