Summary
Overview
Work History
Education
Skills
Certification
Internship Experiences
Professional Development
Awards
Volunteer Experience
Timeline
Generic

Aya Wright

Social Worker
Edmonton,AB

Summary

Skilled in palliative care, bio-psycho social assessment, grief and loss, trauma-informed therapy, Family therapy, spiritual care, and end-of-life navigation. Community engagement skills and strength in collaboration, negotiation, and advocacy. Deep understanding and evidence-based knowledge of Indigenous cultural diversity and inclusion and approach to cultural safety. Skilled in crisis interventions and risk assessments with a strong ability to connect with patients in crisis. Experienced working in an interdisciplinary team of healthcare professionals and participating or presenting in case consultation. Ability to perform a biopsychosocial intervention and deliver counseling services to address various issues such as work-related stress, suicide ideation and self-harm, PTSD, anxiety, depression, grief, and loss. Time management and prioritizing skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Palliative Care Social Worker

Capital Care Norwood
Edmonton , AB
02.2020 - Current
  • Facilitate person-centered care for residents and families related to residents’ bio-psycho-social and spiritual needs
  • Provide palliative care education for patients and family members
  • Research, policy updates, and agency presentation
  • Collaborate with Alberta Health Services, interdisciplinary team, patients, and families
  • Mediate and provide conflict resolution, crisis/therapeutic intervention, adjustment counseling, case management, and grief and loss supportive counseling
  • Supervise Social work students.

Social Worker, Team Lead

Catholic Social Service
Edmonton , AB
12.2014 - 02.2020
  • Provide Palliative care to residents who are vulnerable and at end-of-life
  • Provide physical, mental, emotional, and spiritual care to residents and family members
  • Collaborate with a multidisciplinary team by maintaining networks between Alberta Health Services and community non-profit organizations
  • Participate in fundraising events with stakeholders
  • Conduct bio and psycho-social assessments
  • Medication Administration and meal preparation
  • Provide supervision, staffing, and team building for the team and volunteers
  • Grief and loss, family reunification, and bereavement support
  • Provide advocacy and HIV education
  • Maintain addiction recovery homes for men and women
  • Conduct interviews at treatment centers and correctional facilities and provide ongoing case management and individual and group counseling
  • Monitor residents at Community-Based Residential correctional Facilities and assist in the transition to independent living
  • Develop service plans for clients.

Case Worker

John Howard Society
Edmonton , AB
05.2014 - 02.2015
  • Monitor and assist the residents in successfully transitioning from Community-Based Residential correctional Facilities to independent community life
  • Maintain supervision standards set by the Edmonton John Howard Society and Correctional Services of Canada
  • Liaison with Parole Officers, Edmonton City Police, and various other treatment professionals
  • Attend client case conferences.

Team Lead

Hope Mission
Edmonton , AB
04.2012 - 03.2014
  • Work collaboratively as a team with unhoused clients at an emergency shelter
  • Conduct crisis intervention and suicide intervention
  • Offer temporal beds, clothes, and dining services
  • Provide supportive counseling
  • Train new hires and team-building.

Social Worker- ID Storage Services Coordinator

Boyle Street Community Services
Edmonton , AB
06.2011 - 06.2012
  • Participate in the initial set-up and function of the ID Storage facilities pilot program
  • Presentation among funders, including City Council
  • One-to-one ongoing contact with community members
  • Retrieve/attain, store, and access documents, including government-issued identification
  • Connect community members to needed resources
  • Educate service providers at other agencies and institutions about getting identification.

Bilingual Supportive Service Provider

Guru Communications
Tokyo , Japan
05.2008 - 03.2010
  • Translate professional documents and reports for major corporations in Japan and worldwide
  • Provide support, including Japanese and English lessons, advocacy, referrals, and job placement for foreigners in Japan.

English Language Instructor

Berlitz Japan Inc.
Tokyo , Japan
04.2005 - 04.2008
  • Teach English to adults, adolescents, and children following the standardized Berlitz method, which employs textbooks and other audio and video media for instruction.

Case Manager/LEKOTEK Program Lead

WECAN, INC.
Chicago , IL
06.2001 - 02.2004
  • Conduct psychosocial assessments
  • Develop individual service plans
  • Provide job resources and housing referrals for unhoused applicants
  • Provide individual case management for tenants at low-income housing
  • Conduct weekly to monthly play therapy sessions with children with disabilities and their families
  • Attend annual LEKOTEK conferences
  • Visit home to provide play therapy with equipped toys
  • Facilitate support groups with parents of children with Autism.

Education

Doctor of Social Work - Leadership in Social Work Administration

Walden University
01.2025

Master of Social Work - Clinical

Loyola University of Chicago
01.2003

Bachelor of Social Work -

MacMurray College
01.2001

Skills

  • Family Support
  • Grief counseling
  • Multidisciplinary Collaboration
  • Policy analysis
  • Quality Improvement
  • Psychosocial Assessments
  • Palliative Care
  • Interdisciplinary Collaboration
  • Critical Thinking
  • Medical Advocacy
  • Community Resource Referral
  • Treatment Plan Modification
  • Crisis Resolution
  • Individual Counseling
  • Family Member Counseling
  • Abuse and Neglect Investigation
  • Client Needs Assessment
  • Policy Advising
  • Originality and Creativity
  • Problem-Solving
  • Conflict Negotiation
  • Discharge Planning
  • Interpersonal Skills
  • Educating families
  • Time management abilities
  • Fact Checking and Investigation
  • Team collaborating
  • Time Management
  • Legal Compliance
  • Written Communication
  • Problem-solving aptitude
  • Negotiation and Persuasion
  • Crisis Intervention
  • Training and Teaching
  • Counseling
  • Family Counseling
  • Medical Records
  • Task Prioritization
  • Patient support
  • Excellent Communication
  • Case Management
  • Team Collaboration
  • Crisis Prevention Intervention (CPI)
  • Coordinating services
  • Teamwork and Collaboration
  • Professional Demeanor
  • Professionalism

Certification

  • Licensed Master’s level Social Worker (LMSW), Association of Social Work Board Examination, 2013
  • Registered Social Worker (RSW), 10108, Alberta College of Social Workers

Internship Experiences

  • Clinical Social Work Intern II, 06/2003, 09/2003, Children’s Memorial Hospital, Chicago, IL, USA, Conduct psychosocial assessments. Document progress reports and discharge planning. Participate in interdisciplinary interventions with medical and clinical professionals. Provide resource-based case management.
  • Clinical Social Work Intern I, 09/2001, 05/2002, St. Leonard’s Ministries, Chicago, IL, USA, Conduct individual and group therapy with ex-offenders. Complete psycho-social assessments, genograms, GRE tutoring, anger management, self-esteem. Monitor client’s medication routines.
  • BSW Social Work Intern, 06/2000, 08/2000, South East Asia Center, Chicago, IL, USA, Conducted case management in a Chinese and Vietnamese community. Visit homes for assessments. Accompany a group of community members to medical facilities for therapy and recreational sessions. Navigate the college entrance. Preparing for the citizenship exams and English tutoring. Facilitate the senior citizen's group. Corroborate with medical health professionals. Complete applications for the low-income Energy Assistance Program (LIHEAP).

Professional Development

  • Suicide Prevention, Risk Assessment, and Management Training, Alberta Health Services, 2023
  • Art of Spiritual Discernment, Spiritual Directors International, 2021
  • Non-Violent Crisis Intervention Certificate, Crisis Prevention Institute, 2014, 2017, 2019
  • Great Supervision, Naslund Consulting Group. INC, 2019
  • Kinship Orientation to Caregivers Training, Alberta Human Services, 2018
  • Family Finding: What Caregivers Need to Know, Alberta Government, 2018
  • Concurrent Disorders and Treatment Considerations, Alberta Health Services, 2018
  • Conflict Resolution and Communications Training, 2017
  • Assertive Communications Workshop, 2016
  • Suicide Intervention Certification, 2012

Awards

Service Dai Award, Catholic Social Services, 2018

Volunteer Experience

  • Companionship, 11/2010, 06/2011, Alberta Health Services, St. Albert, AB, Canada, Visit senior citizens to build rapport with them weekly. Report to the program's coordinator.
  • Recreational Assistant Volunteer, 09/2000, 01/2001, Illinois School for the Visually Impaired, Jacksonville, IL, USA, Supporting children who were visually impaired with daily activities and homework. Assist with recreational activities.

Timeline

Palliative Care Social Worker

Capital Care Norwood
02.2020 - Current

Social Worker, Team Lead

Catholic Social Service
12.2014 - 02.2020

Case Worker

John Howard Society
05.2014 - 02.2015

Team Lead

Hope Mission
04.2012 - 03.2014

Social Worker- ID Storage Services Coordinator

Boyle Street Community Services
06.2011 - 06.2012

Bilingual Supportive Service Provider

Guru Communications
05.2008 - 03.2010

English Language Instructor

Berlitz Japan Inc.
04.2005 - 04.2008

Case Manager/LEKOTEK Program Lead

WECAN, INC.
06.2001 - 02.2004

Doctor of Social Work - Leadership in Social Work Administration

Walden University

Master of Social Work - Clinical

Loyola University of Chicago

Bachelor of Social Work -

MacMurray College
  • Licensed Master’s level Social Worker (LMSW), Association of Social Work Board Examination, 2013
  • Registered Social Worker (RSW), 10108, Alberta College of Social Workers
Aya WrightSocial Worker