Aya Nafiy
Saskatoon,SK
Summary
Dynamic professional with proven leadership at Pizza Italia, excelling in team productivity and customer satisfaction. Skilled in event planning and problem-solving, I effectively organized workflows and enhanced service quality. My attention to detail ensures compliance with safety standards, while my commitment to excellence drives successful outcomes in fast-paced environments.
Reliable and friendly, with can-do attitude and excellent customer service skills. Familiar with food safety regulations and proficient in handling and preparing fresh deli products. Committed to providing positive experience for all customers through efficient and courteous service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deli Clerk
Independant
02.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Supervisor
Pizza Italia
06.2022 - 04.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Post-Graduate Certificate - Event Management
College Mathieu
Gravelbourg, SK12-2024
High School Diploma -
Houmane El Fatouki
Casablanca,Morocco06-2021
Skills
- Event planning
- Customer service
- Team leadership
- Attention to detail
- Problem solving
Languages
English
French
Arabic
Certification
- Food Handler Certification - State or Local Health Departments.
Timeline
Deli Clerk
Independant
02.2024 - Current
Supervisor
Pizza Italia
06.2022 - 04.2023
Post-Graduate Certificate - Event Management
College Mathieu
High School Diploma -
Houmane El Fatouki
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