AYA BELGHAM

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records
• Customer Service: Provided exceptional client service and resolved inquiries.
• File Management: Prepared and maintained accurate client records.
• Phone Handling: Managed incoming and outgoing calls.
• Client Reception: Welcomed and greeted clients.
• Eyewear Repair: Adjusted and repaired eyeglasses.
• Schedule Organization: Maintained the office schedule.
• Pre-Testing Support: Assisted with preliminary client tests.
• Eyewear Selection: Guided clients in choosing eyeglasses.
• Sales Assistance: Facilitated sales through product knowledge.

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• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Collected payments, processed transactions and updated relevant records.

• Implemented differentiated instruction techniques to ensure all learners could access course materials successfully despite varying abilities or backgrounds.
• Assisted students in developing strong study skills and time management strategies for academic success.
• Coordinated with parents during conferences to discuss student progress, challenges, and strategies for improvement together.
• Collaborated with colleagues to develop cross-curricular French language projects, promoting interdisciplinary learning.
• Communicated with students in French to foster oral proficiency.
• Helped students develop important learning skills and good study habits useful in trade school or college education.