Aya Al-Mousawi
Hamilton,ON
Summary
A versatile and dynamic professional with a strong track record at Burger King, skilled in customer service and cash handling. Proven ability to excel in problem-solving and promote teamwork, contributing to enhanced operational efficiency. Adept at thriving in fast-paced environments, with a focus on achieving excellence through a positive attitude, effective time management, and dedication to delivering outstanding service.
Overview
3
3
years of professional experience
Work History
Shift Manager, Casheir, and Chef
Burger King
04.2021 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
Casheir, and Sales Employee
Tommy Hilfiger
09.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Located and obtained merchandise based on customer needs and desires.
- Helped organize stockroom by unloading shipments and performing inventory counts.
Advertising Photographer, and Restocking
Vape Shop
03.2023 - 03.2024
- Restocked shelves, racks, and storage areas with new inventory, ensuring accurate placement of items.
- Monitored stock levels to ensure availability of popular items and communicated low-stock items to the manager.
- Recorded and appeared in promotional videos to present and demonstrate store products, highlighting features and benefits.
Education
High School Diploma -
HWDSB CCE Learning Centre NS
Hamilton, ON12-2024
Skills
- Customer service
- Customer assistance
- Time management skills
- Cash handling
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Advertising Photographer, and Restocking
Vape Shop
03.2023 - 03.2024
Casheir, and Sales Employee
Tommy Hilfiger
09.2022 - 02.2023
Shift Manager, Casheir, and Chef
Burger King
04.2021 - 08.2022
High School Diploma -
HWDSB CCE Learning Centre NS
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