To apply information Marketing skills, Global Management, supervisor skills and contribute to the success of teamwork and leading edge company and educational qualifications. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Marketing and Payroll
Queen of Clean Up Services
Ottawa, ON
05.2023 - Current
Worked from home, doing payroll and marketing for the cleaning services
Weekly meeting with the owner on zoom to talk about marketing ideas and how to grow the business
Managing and coordinating direct marketing campaigns
Assisting in media planning and designing of marketing campaigns
Developing pricing strategies for services and ensuring a balanced budget
Verify employee hours worked using the homebase app
Update salary information when employees receive a raise or bonus
Creating documentation such as payslips, tax forms, employees forms
Electronically submit all information to the bank so pays can be issued on time.
Reviewed employee timesheets for accuracy, completeness, and compliance with labor laws.
Developed and implemented processes to ensure accurate and timely payroll processing.
Managed accounts payable and receivable functions including invoicing, payments and collections.
Ensured all payroll tax filings were completed accurately and on time.
Performed daily bookkeeping tasks such as journal entries and account reconciliations.
Managed payroll for temporary, hourly and salaried employees.
Calculated overtime, vacation sick hours and other categories of time.w
Produced and filed payroll reports every wee.
Onboarded new employees in time reporting and payroll systems.
Processed employee rehires, transfers, terminations and withholdings.
Supervisor
Casino
Congo, Brazzaville
03.2019 - 12.2019
Manage retail staff, including cashiers and people working on the floor
Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Coach, counsel, recruit, train, and discipline employees
Ensure merchandise is clean and ready to be displayed
Developed and implemented effective schedules to ensure adequate staffing coverage during peak hours.
Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
Provided guidance to staff members regarding customer service techniques and problem resolution strategies.
Coordinated promotional activities such as advertising campaigns, special offers and discounts to increase sales volume.
Participated in weekly meetings with upper management to discuss store objectives and initiatives.
Supervised work of cashiers, training new team members and monitoring performance.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Used Point of Sale register system to complete transactions.
Monitored sales performance of team members to ensure goals were met or exceeded expectations.
Handle customer questions, complaints, and issues.
Assisted in training new employees on product knowledge, customer service and cash handling procedures.
Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
Ensured compliance with all safety regulations, policies and procedures.
Receptionist
Yoane team IT (informatic Technology)
Congo, Brazzaville
02.2013 - 02.2014
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' identification cards before allowing access to the building.
Performed data entry tasks into various computer systems accurately and promptly.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Prepared welcome packages for new hires containing relevant paperwork and other important details.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Maintained an organized filing system of confidential client information in accordance with company policy.
Scheduled and confirmed appointments.
Education
Masters in Marketing And Management - Marketing Management
SAVITRIBIA PHULE PUNE UNIVERSITYY.
Pune, India
06-2018
Bachelor of Accounting - Accounting And Finance
African Development School
Congo, Brazzaville
06-2012
High School Diploma -
Galilee High School
Congo Brazzaville
06-2009
Skills
Payroll Auditing
Bi-Weekly Payroll Management
Data Entry Abilities
Data Management
Staff Management
Strategic Planning
Operations Management
Inventory Control
Business Development
Staff Discipline
Goal-Oriented
Policy Enforcement
Training and Mentoring
Financial Management
Complex Problem-Solving
Processes and Procedures
Business Administration
Project Management
Marketing Campaign Management
Digital Marketing
Social Media Marketing
Bilingual (English and French)
Certification
Digital marketing certificate online december 2020
Languages
English
Full Professional
French
Native/ Bilingual
References
References available upon request.
Timeline
Marketing and Payroll
Queen of Clean Up Services
05.2023 - Current
Supervisor
Casino
03.2019 - 12.2019
Receptionist
Yoane team IT (informatic Technology)
02.2013 - 02.2014
Masters in Marketing And Management - Marketing Management
SAVITRIBIA PHULE PUNE UNIVERSITYY.
Bachelor of Accounting - Accounting And Finance
African Development School
High School Diploma -
Galilee High School
Digital marketing certificate online december 2020
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