Axel Mendez
Simi Valley
Summary
Adept Project/Account Manager with a proven track record. Enhancing customer satisfaction through meticulous project management and accurate record keeping. Strong work ethic and adaptability.
Overview
10
10
years of professional experience
Work History
Project Manager
Neutraderm
Chatsworth
08.2024 - Current
- Maintain customer care and satisfaction by ensuring orders are met on time.
- Provide timely and accurate reports, such as reconciliations, month end inventory, and order status.
Account Manager
Lifetech Resources
Moorpark
11.2018 - 08.2024
- Accurately processed sales orders submitted by the customer and verifying due dates adhered to strict lead times.
- Built quality relationships and communication with the customer to ensure satisfaction.
- Maintained detailed excel trackers for monitoring open orders, inventory, and reconciliations.
- Collaborated with the customer on any new products by reviewing market trends.
- Assisted in new product set ups by creating item part numbers and building BOMs.
Tech II
Takeda Pharmaceuticals
Glendale
08.2015 - 08.2019
- Adhered to cGMP
- Completed routine maintenance and repair on equipment.
- Managed regulatory and FDA inspections.
- Built product subassemblies and final assemblies on full scale or under microscope
Education
Associate of Science - Biology
Moorpark College
Moorpark, CA05-2013
Skills
- Project management
- Accurate record keeping
- Ongoing customer/client support
- Bilingual in written and oral Spanish
- Team collaboration
- Detailed written and vocal communication
Timeline
Project Manager
Neutraderm
08.2024 - Current
Account Manager
Lifetech Resources
11.2018 - 08.2024
Tech II
Takeda Pharmaceuticals
08.2015 - 08.2019
Associate of Science - Biology
Moorpark College