Axel Barroso
Innisfil,ON
Summary
A young, and hard working individual looking to explore new opportunities in the workplace and expand skills by acquiring new ones and reinforcing pre existing ones.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Domino's Pizza
06.2022 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
Nantyr Shores Secondary School
Innisfil, ON06.2023
Skills
- Call Management
- Consultative Sales
- Complaint Resolution
- Product Knowledge
- Critical Thinking
- Strategic Sales Knowledge
- Customer Service
- Stock Management
- Active Listening
- Staff Training
Languages
English
Spanish
References
Available upon request
Timeline
Customer Service Representative
Domino's Pizza
06.2022 - Current
High School Diploma -
Nantyr Shores Secondary School
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