Axanna Helkenn

At McDonald's, my main job title is "Guest Experience Leader". My biggest strengths are being nice to customers while still following policy, and following directions! Here are some of the main skills and positions I have used while working here:

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Trained new team members on procedures, customer service, and sales techniques.
• Became familiar with products to answer questions and make suggestions.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.