Axa Aguirre
FedEx Ground
San Bernardino
1
Language
28
years of professional experience
Experienced operations administrator with a strong background in QA support, shipment documentation, and record accuracy. Known for problem-solving, cross-functional collaboration, and resolving service issues to keep operations moving on time.
Work History
Operation Administrator
8 Years 1 Month- Coordinated daily operational of the QA Department, prioritizing urgent tasks to support on-time package movement.
- Managed shipment documentation, maintaining accurate records for the RLTO/923 Hub dispatch, deliveries, and service updates.
- Collaborated with various teams to develop cross-functional solutions for operational challenges.
- Audited data entry and reports, reducing errors in tracking, billing, and administrative processing.
- Resolved driver and customer service issues, escalating exceptions when needed to protect service quality.
Education Assistant
12 Years 2 Months- Supported instructors with lesson preparation, classroom setup, and instructional material organization.
- Coordinated student attendance records, enrolment data, and routine administrative documentation.
- Assisted learners with academic tasks, behavior guidance, and daily classroom routines.
- Monitored classroom activities to maintain order, engagement, and safe learning conditions.
Education
High School Diploma
Skills
Verbal and written communication
Customer engagement
Customer support
Staff training
Telephone etiquette
Record preparation
Languages
English
Limited Working
Timeline
Operation Administrator
FedEx Ground
09.2018 - CurrentRead More
Education Assistant
Institute Of Education & Training
01.1999 - 03.2011Read More
Guanajuato High School
High School Diploma
Read More