Aws Abdulahad
Etobicoke,ON
Summary
Versatile and dynamic professional with a proven track record in team leadership and customer service excellence. Demonstrates exceptional problem-solving and team motivation skills, enhancing operational efficiency and customer satisfaction. Skilled in multitasking and maintaining attention to detail, contributing to significant improvements in team performance and service delivery.
Overview
7
7
years of professional experience
Work History
Team Leader/ Supervisor
Dollarama
11.2022 - Current
- Support the store manager and assistant manager in running the day-to-day operations.
- Act as a manager on duty when the store manager or assistant store manager is not present.
- Motivate and direct the team to achieve objectives.
- Manage daily operations, including opening and closing procedures.
Store Associate
Dollar Tree
08.2020 - 10.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Co-Op Student
Auto Body Shop/Dealership
09.2019 - 01.2020
- Observed various activities and procedures in the environment.
- Under supervision, was able to perform various activities.
- Developed an understanding of the work environment.
Student Volunteer
YMCA
04.2018 - 01.2019
- YMCA Leadership group to improve leadership and employability skills
- Assisted and helped organize YMCA Events (Fundraisers, Open houses)
- Involved with community engagement assisting after school reading programs
Education
Diploma - Business Management
Humber College
Etobicoke, ON06-2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Customer service
- Time management
Timeline
Team Leader/ Supervisor
Dollarama
11.2022 - Current
Store Associate
Dollar Tree
08.2020 - 10.2022
Co-Op Student
Auto Body Shop/Dealership
09.2019 - 01.2020
Student Volunteer
YMCA
04.2018 - 01.2019
Diploma - Business Management
Humber College
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