Aws Abdulahad
Dollarama
Etobicoke,ON
7
years of professional experience
Versatile and dynamic professional with a proven track record in team leadership and customer service excellence. Demonstrates exceptional problem-solving and team motivation skills, enhancing operational efficiency and customer satisfaction. Skilled in multitasking and maintaining attention to detail, contributing to significant improvements in team performance and service delivery.
Work History
Team Leader/ Supervisor
4 Years- Support the store manager and assistant manager in running the day-to-day operations.
- Act as a manager on duty when the store manager or assistant store manager is not present.
- Motivate and direct the team to achieve objectives.
- Manage daily operations, including opening and closing procedures.
Store Associate
2 Years 2 Months- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Co-Op Student
4 Months- Observed various activities and procedures in the environment.
- Under supervision, was able to perform various activities.
- Developed an understanding of the work environment.
Student Volunteer
9 Months- YMCA Leadership group to improve leadership and employability skills
- Assisted and helped organize YMCA Events (Fundraisers, Open houses)
- Involved with community engagement assisting after school reading programs
Education
Diploma - Business Management
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Customer service
Time management
Timeline
Team Leader/ Supervisor
Dollarama
11.2022 - CurrentRead More
Store Associate
Dollar Tree
08.2020 - 10.2022Read More
Co-Op Student
Auto Body Shop/Dealership
09.2019 - 01.2020Read More
Student Volunteer
YMCA
04.2018 - 01.2019Read More
Humber College
Diploma from Business Management
Read More