Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Awat Sium

Abbotsford,BC

Summary

Proven Baker and Store Team Member, adept in oven operation and customer service, significantly enhanced customer satisfaction at Machine Operater and Receive and Share. Excelled in team collaboration, reducing wait times, and increasing efficiency. Skilled in food safety and active listening, consistently delivering high-quality products and exceptional shopping experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Baker

Machine Operater
02.2017 - 05.2020
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Trained and supervised new employees on bakery operations and procedures.
  • Maintained cleanliness and organization in baking area, meeting health and safety standards.
  • Achieved significant reduction in customer wait times by optimizing workflow and baking schedules.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Packaged finished products for sale.
  • Trained new employees on bakery methods and procedures.

Store Team Member

Receive and Share
01.2015 - 12.2016
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Enhanced team performance, providing feedback and coaching to peers.

Education

High School - -

Sawa
Eritrea

Skills

  • Team Player
  • Customer Service
  • Active listener
  • Food safety and sanitation
  • Adaptive and creative
  • Management
  • Opening and closing duties
  • Excellent math skills
  • Conversant in Language
  • Teamwork and Collaboration
  • Reliable and Responsible
  • Oven Operation

Languages

English
Limited Working
Hebrew
Limited Working
Tigrinia
Full Professional

Certification

Certificate of completion from work bc

Timeline

Baker

Machine Operater
02.2017 - 05.2020

Store Team Member

Receive and Share
01.2015 - 12.2016

High School - -

Sawa

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Awat Sium