Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Awat Najmalden

North York

Summary

Seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

7
7
years of professional experience

Work History

Operations Manager

Onyx-Fire Protection Inc.
2022.03 - Current
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Analyzed and reported on key performance metrics to senior management.

Strategic Performance Manager

Onyx-Fire Protection Services
2020.11 - 2022.03
  • Streamlined internal processes for more effective workflow, reducing bottlenecks and improving overall performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to better alignment of goals and objectives.
  • Led quarterly performance reviews, setting attainable goals based on individual strengths and business needs.
  • Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
  • Reduced costs by identifying inefficiencies and implementing cost-saving measures across the division.
  • Established clear and consistent policies and procedures.

Project Manager

Onyx-Fire Protection Services
2019.01 - 2022.03

- Organize, attend and participate in stakeholder meetings. Includes preparing necessary presentation materials for meetings.
- Maintain action, issue, decision & risk logs from meetings and manage following-up activities as required.
- Manage project plans, ensure deliverables are on schedule and budget to meet project plans.
- Compare revised site Instruction drawings with tender priced drawings to determine any extra costs.
- Issuing RFIs and communicating with Consultants and General Contractors.
- Closely collaborated with project members to identify and quickly address problems.
- Scheduling workforce needs with superintendents and allocated company resources to meet project requirements.
- Consulting with clients to define objectives and develop scopes.
- Performed detailed assessments of risks to determine constraints and develop mitigation strategies.
- Took an active role in company growth by consistently providing quality customer service to promote growth and retention.
- Resolving installation inefficiencies to reduce project lags and promote on-time deliverables.
- Directed day-to-day operational aspects of project and scope and monitored the progress of construction activities.

Construction Administration Team Manager

Onyx-Fire Protection Services
2018.07 - 2019.01
  • Monitored, coached and supervised the adminstors team.
  • Streamlined communication channels for increased efficiency in project execution and decision-making processes.
  • Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Managed construction administration and value engineering processes.
  • Performed construction administration, shop draft review, change order preparation and field problem resolution.

Project Manager

BRS Doors And Hardware
2017.01 - 2018.07
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.

Education

Project Management

University of Toronto
03.2020

Bachelors in Computer Engineering

Erbil Polytechnic University
Toronto, ON
06.2012

Skills

  • P&L Management
  • Workflow Optimization
  • Process Improvement
  • Onboarding and Orientation
  • Mergers and acquisitions knowledge
  • Decision-Making
  • Social Media Marketing
  • Planning and Implementation

Hobbies

Personal and professional growth

Dance

Bicycle Riding


Timeline

Operations Manager

Onyx-Fire Protection Inc.
2022.03 - Current

Strategic Performance Manager

Onyx-Fire Protection Services
2020.11 - 2022.03

Project Manager

Onyx-Fire Protection Services
2019.01 - 2022.03

Construction Administration Team Manager

Onyx-Fire Protection Services
2018.07 - 2019.01

Project Manager

BRS Doors And Hardware
2017.01 - 2018.07

Project Management

University of Toronto

Bachelors in Computer Engineering

Erbil Polytechnic University
Awat Najmalden