Awais Khalid
Regina,Saskatchewan
Summary
Dynamic IT professional with a proven track record at ISM Canada, specializing in network architecture design and superb interpersonal skills. Expert in driving major infrastructure upgrades and enhancing network security, leading to significant process optimizations. Skilled in vendor relationship management and cybersecurity, consistently delivering solutions that exceed business objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Network Consultant
ISM Canada
01.2019 - Current
- Provided configuration recommendations and assistance in customer deployment.
- Maintained stable operation of multiple clients' computer networks.
- Analyzed and recommended solutions and upgrades to services to streamline processes.
- Worked closely with customers to identify business costs and benefits of implementing computing solutions.
- Mitigated risk by analyzing complex computer systems to assess vulnerabilities.
- Reviewed logs for all networking devices for unresolved abnormalities and problems.
- Diagnosed system hardware and software problems using advanced root-cause analysis.
- Created inventory, report and invoicing databases.
- Designed and implemented networks in collaboration with project engineers.
- Configured and installed wireless controllers, routers and switches.
- Visually inspected temperature sensors to maintain health of servers and network devices.
- Documented all server and network problems and other unusual events in detail.
- Wrote ad hoc tools and patches to resolve recurring production problems.
- Upgraded network software and hardware for optimized performance.
Senior Manager IT Infrastructure
Punjab Information Technology Board
01.2011 - 08.2018
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Evaluated hiring, firing, and promotions requests.
- Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Recommended and implemented successful strategies to maximize revenue.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Developed and implemented new filing systems to improve organizational efficiency and productivity.
Education
Masters in Business Administration - Management Information System
06.2010
Bachelor of Science - Computer Science
01.2005
Skills
- Information Security
- Vendor Relationship Management
- Network architecture design
- Cybersecurity best practices
- Disaster Recovery Planning
- Virtualization Technologies
- Wireless Networking
- Network Troubleshooting
- Network Security Management
- Testing and troubleshooting
- Disaster Recovery
- Traffic analysis
- Network device monitoring
- Technical infrastructure upgrades
- Network Security
- Superb interpersonal skills
- Technical Documentation
- Incident Response
- Network configuration
- Antivirus and spam blocking
- Network performance monitoring
- Network design
- Troubleshooting
- Staff Training
- Documentation And Reporting
- Performance Testing
- Security logs
- Remote access support
- IPS signature updates
- Change Management
- Load Balancing
- Patch management
- VoIP Systems
- Technical Solutions Development
- Network Architecture
- Cloud Computing
Languages
English
Full Professional
Accomplishments
- Maintained [Number]% uptime through preventive maintenance and system improvement.
- Promoted to Lead Network Analyst after just [Number] months at the company, with increased responsibilities and a [Number]% increase in pay.
- Received [Number]% or higher positive customer service ratings for [Number] months in a row.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- CCNA - Cisco Certified Network Associate
Timeline
Network Consultant - ISM Canada
01.2019 - Current
Senior Manager IT Infrastructure - Punjab Information Technology Board
01.2011 - 08.2018
Virtual University of Pakistan - Masters in Business Administration, Management Information System
University of Punjab - Bachelor of Science, Computer Science
- CCNA - Cisco Certified Network Associate
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