Awa Diagne Gningue
Mississauga,ON
Summary
Dynamic Administrative Assistant with a proven track record at Spring Staffing Services, excelling in customer service and data entry. Recognized for enhancing office efficiency and fostering strong relationships through effective communication. Adept at managing sensitive information and supporting executive staff with meticulous organization and scheduling.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Spring Staffing Services
10.2021 - 07.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Administrative Secretary
TOUBA DIASPORA FASHION INTERNATIONAL
08.2015 - 09.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Niveau Brevet De Fin D'études Moyennes -
CEM Docteur Samba Gueye
Senegal Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
Languages
English
Elementary
French
Professional Working
Timeline
Administrative Assistant
Spring Staffing Services
10.2021 - 07.2025
Administrative Secretary
TOUBA DIASPORA FASHION INTERNATIONAL
08.2015 - 09.2021
Niveau Brevet De Fin D'études Moyennes -
CEM Docteur Samba Gueye
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