Awa Sylla
Barrie,ON
Summary
Proficient recruiter and scheduler, offering proven skills in HR administration. Dedicated to promoting efficient business operations and high productivity by on-boarding well-qualified candidates and minimizing employee turnover. History of driving advancements in training, productivity and team motivation through proactive approaches. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business management and financial positions. Offering excellent communication and good judgment and am ready to help team achieve company goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recruitment Consultant and Scheduler
Nexim Health Care
08.2022 - Current
- Operated and maintained applicant tracking and candidate management systems.
- Scheduling with administrative writing skills.
- Maintains effective relationships with staff, leadership and coworkers.
- Personable, compassionate patient advocate and team player.
- Highly adept in shifting priorities and working effectively in fast-paced, multi-tasking environment.
- Verified applicant references and employment details.
- Coordinated incoming job requisitions and applications.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Skilled problem solver with driven, analytical mindset.
DSW Worker
Blooming acres
04.2022 - 10.2022
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Empathetic, communicative, organized, active listening and patience.
- Assist residents with physical, mental and intellectual developmental disabilities.
- Analyzed overall client performance to recommend specific plan goals.
- Transported and accompanied clients to therapy and doctor appointments.
- Completed home management tasks by preparing meals, grocery shopping and cleaning.
- Stimulated clients during in-house activities by conducting therapeutic exercises such as recreational games, physical exercises and occupational arts and crafts.
- Dispensed necessary medication to improve client health condition.
- Conversed, entertained and read aloud to clients to promote mental health and alertness.
General Labor Worker
Flex N Gate
02.2022 - 04.2022
- Loaded, unloaded and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Maintained and repaired facilities, equipment and tools.
- Monitored materials inventory and requested items for restocking for each job.
Customer Service Representative
Bank of Montreal
12.2021 - 01.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Assistant Accountant
Univers de la technologie
01.2021 - 12.2021
- Reviewed general ledger entries and assessed accuracy.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Detailed financial data for management and stakeholders.
- Communicated with suppliers to reconcile invoice payments.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Completed financial reports to inform managers and stakeholders.
- Balanced reports to submit for approval and verification.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Processed payroll for employees.
- Tracked funds, prepared deposits and reconciled accounts.
- Collected and reported monthly expense variances and explanations.
- Resolved financial and tax issues and maximized customer satisfaction scores.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
- Coordinated timely payments from vendors clients and account holders.
Cashier
Chez Max
07.2020 - 12.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Completed inventory counts and ordered merchandise.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Call Center Agent
MB, Center
01.2018 - 11.2019
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
- Responded to customer requests for products, services and company information.
- Described product highlights and benefits to help guide purchasing decisions.
- Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
Education
Bachelor of Science - Business Accountancy
Toronto School of Management
Toronto, ONDiploma - Personal, Support Worker
Georgian College of Applied Arts And Technology
Barrie, ON02.2022
Bachelor of Science - Finance And Accountancy
Ecole Superieure Polytechnique
Dakar, Senegal09.2021
High School Diploma -
Groupe Scholaire Machala
Dakar, Senegal07.2018
Skills
- Recruitment and Staffing
- ADP Payroll
- Problem Resolution
- Microsoft Office
- Human Resources Law Expertise
- Confidential Records Management
Languages
- French ( first language)
- English ( second language)
- Arabic (written)
- Soninke (mother tongue)
- other traditional languages: wolof, pulhar
Certification
- Crisis Prevention Intervention (CPI)
- Safe management
- CPR and first
- Pharmacology
- Food handler
- Personal Support Worker
Timeline
Recruitment Consultant and Scheduler
Nexim Health Care
08.2022 - Current
DSW Worker
Blooming acres
04.2022 - 10.2022
General Labor Worker
Flex N Gate
02.2022 - 04.2022
Customer Service Representative
Bank of Montreal
12.2021 - 01.2022
Assistant Accountant
Univers de la technologie
01.2021 - 12.2021
Cashier
Chez Max
07.2020 - 12.2020
Call Center Agent
MB, Center
01.2018 - 11.2019
Bachelor of Science - Business Accountancy
Toronto School of Management
Diploma - Personal, Support Worker
Georgian College of Applied Arts And Technology
Bachelor of Science - Finance And Accountancy
Ecole Superieure Polytechnique
High School Diploma -
Groupe Scholaire Machala
- Crisis Prevention Intervention (CPI)
- Safe management
- CPR and first
- Pharmacology
- Food handler
- Personal Support Worker
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