AWA DIAGNE
Administration Assistant
Edmonton,AB
Summary
Highly motivated, hard-working graduate student in administrative, payroll and project management area seeking to apply for an administrative assistant. Polyvalent and love multitask. Open for opportunity in administration; Willing to get my PMP certificate;
Overview
14
14
years of professional experience
Work History
Administrative and Accounts Clerk
RIRE center, 2014, Cabinet ED & Finokoroki International
01.2000
Administrative technician
CHU of Quebec- Laval University
08.2020 - 07.2022
- Front Desk Task
- Office task
- Customer services
- Managing a variety of administrative tasks. Being in charge of sorting out mail, taking phone calls, and managing meeting room reservations. Working on the upkeep of files and records, office supplies, and admin systems.
- Managing employees schedule and Clinical schedule
Warehouse associate
Aérotek
12.2019 - 01.2020
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Completed daily charge reconciliation to keep billing current and accurate
- Pick order with scanner code
- Receiving
- Use manual lift to carry heavy items
- Working in a physically demanding area
Administrative Assistant
CHU of Quebec- Laval University
09.2017 - 09.2019
- Completed skilled administrative work to support all office staff and operational requirements
- Developed and managed accurate and confidential patient records
Technical Support Representative, Call Center Representative
ACCEO Solutions Inc
10.2017 - 02.2018
- Provided solutions to operate issues for users of the company product and Advantage software, working closely via phone, email, live chat and web teleconference with end users
- Assisted customers with product selection based on stated needs, proposed use, and budget
Medical Office Assistant
CISSS of Lanaudiere
06.2017 - 08.2017
- Collected and documented patient medical information such as blood pressure and weight
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Called and faxed pharmacies to submit prescriptions and refills
Customer Service Representative-Retailer
Joe Fresh
11.2015 - 03.2017
- Responded to customer requests for products, services and company information
- Described services and products to customers, thoroughly explaining details and care of merchandise
- Communicated with vendors regarding backorder availability, future inventory and special orders
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants
- Answered customer telephone calls promptly to avoid on-hold wait times
Inventory Clerk
RGIS Inventory Specialists
11.2014 - 03.2015
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Completed physical inventory counts each
National Electricity Company Senegal
01.2009 - 01.2013
Education
Master Degree - Project Management
ESUP
Dakar, Senegal04.2014
BBA - Business Administration
University of Dakar-Bourguiba
Dakar, Senegal08.2012
Associate of Science - Accounting And Payroll
Cegep of Limoilou
Quebec, Quebec10.2016
High School Diploma -
Hight School Lycee Des Parcelles Assainies
Dakar, Senegal07.2008
Skills
- Inventory management
- Appointment scheduling
- Multi-line phone systems
- Proficiency in medical management systems
- Data entry
- Scheduling and calendar management
- Quality control enhancement
- ADDITIONAL INFORMATION
- Microsoft Office: Word, Access; Excel; Outlook; Powerpoint; Ms-Project, Microsoft Teams,
- Accounting Software: QuickBook, Acomba, Avantage, Sage 50, Taxprep
Timeline
Administrative technician
CHU of Quebec- Laval University
08.2020 - 07.2022
Warehouse associate
Aérotek
12.2019 - 01.2020
Technical Support Representative, Call Center Representative
ACCEO Solutions Inc
10.2017 - 02.2018
Administrative Assistant
CHU of Quebec- Laval University
09.2017 - 09.2019
Medical Office Assistant
CISSS of Lanaudiere
06.2017 - 08.2017
Customer Service Representative-Retailer
Joe Fresh
11.2015 - 03.2017
Inventory Clerk
RGIS Inventory Specialists
11.2014 - 03.2015
National Electricity Company Senegal
01.2009 - 01.2013
Administrative and Accounts Clerk
RIRE center, 2014, Cabinet ED & Finokoroki International
01.2000
Master Degree - Project Management
ESUP
BBA - Business Administration
University of Dakar-Bourguiba
Associate of Science - Accounting And Payroll
Cegep of Limoilou
High School Diploma -
Hight School Lycee Des Parcelles Assainies
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