Avtar Singh

• Evaluated business processes, anticipated requirements, uncovered areas for improvement, and developed and implemented solutions
• Analyzed data to identify trends and challenges and provided insights to drive improvements through operational initiatives while collaborating with key stakeholders
• Worked closely with QA teams to ensure that functional and non-functional requirements are met, and conducted thorough testing of applications and systems
• Partnered with Product Managers and stakeholders to identify opportunities for optimization, and provided recommendations on how to improve user experience, increase efficiency, and reduce costs
• Applied strong analytical skills to identify trends, patterns, and insights in data, and used them to inform decisions related to product development, feature prioritization, and optimization
• Developed and implemented change management strategies to minimize disruption and ensure successful adoption of new applications, systems, and processes
• Conducted problem-solving activities to identify root causes of issues, and worked collaboratively with team members to implement effective solutions
• Used JIRA to manage project flow and track progress of deliverables, and created reports to communicate status updates and project metrics to stakeholders
• Communicated effectively with stakeholders and team members, including technical and non-technical audiences, and tailored messages to the appropriate level of detail and complexity
• Developed visual reports and dashboards using PowerBI
• Used Excel and other analytics tools to perform data analysis and generate insights that inform decision-making and support business strategy
• Provided project support by participating in meetings and project scoping, and was responsible for design methodology and project documentation
• Managed databases, data management, analysis, and reporting for various projects

AHOLD Delhaize, USA:

• Worked with Retail client as a lead helped in understanding various business problems in the sector
• Successfully gathered and analyzed data requirements, system requirements, and business requirements and thoroughly analyzing the risks and constraints, resulting in a 25% increase in efficiency and productivity.
• Dealt closely with the client to ensure the proper functioning of every phase in the project lifecycle
• Proactively identified problems and escalated them without prompting, and demonstrated strong problem solving and analytical skills
• Conducted thorough quality assurance on new releases, ensuring a 98% defect-free release and high user satisfaction
• Responsible for end-to-end implementation – Business and Technical Requirement gathering, Planning, Design, Development, Test, and Implementation
• Communicated and articulated ideas to both technical and non-technical people, and created documentation of systems and processes that were logical and easy to follow
• Developed engaging data visualizations and presentations that effectively communicated complex data findings and insights to non-technical stakeholders
• Collaborated with internal and external teams to drive projects forward, contributing to success of the project
• Enhanced the team's capabilities by documenting and presenting insights
• Utilized strong analytical skills to deliver reports and presentations to senior stakeholders, showcasing strong communication and presentation abilities
• Communicated effectively with stakeholders to ensure project success, maintaining a 90% satisfaction rate among stakeholders
• Assisted with project management for selected projects, ensuring timely completion within budget and scope
• Analyzed large volumes of information and broke them down into manageable portions in a logical manner
• Worked in a fast-paced environment, handled critical projects within time constraints
• Had proper audits at regular intervals and regular interactions with the project managers and clients
• Related with people effectively and developed ongoing relationships that were mutually beneficial, and possessed strong interpersonal skills

AHOLD Delhaize, USA:

• Identified failures, deployed smart solutions, monitored the alerts, and escalated relevant issues
• Communicated effectively with stakeholders to ensure project requirements were clearly understood and met
• Worked cross functionally with teams to identify data-driven opportunities for improvement and helped implement solutions that improved overall performance
• Developed and maintained strong relationships to coordinate with various stakeholders, business experts, contractors, vendors, resulting in a 20% increase in successful integrations and product enhancement.
• Communicated the progress on each milestone of the project and created thorough reports as per the client's requirements in management meetings
• Responsible for gathering business and technical requirements, planning, designing, developing, testing, and implementation
• Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols
• Stayed up-to-date with industry trends and developments in data analysis and visualization, incorporating new techniques and tools into the work as needed
• Demonstrated self-motivation, good time management, and the ability to meet business objectives