AVTAR JOGI
Brampton,ON
Summary
Dynamic Customer Service Representative with exceptional oral and written communication skills, complemented by strong active listening and analytical problem-solving abilities. Committed to enhancing customer experiences through a service-oriented approach, understanding customer needs, and delivering tailored solutions that foster loyalty. Proven track record of effectively resolving issues while maintaining a positive rapport, ensuring satisfaction in every interaction. Passionate about creating lasting relationships and driving customer success in fast-paced environments.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Sales Associate
GUPTA"S M G FABRIC
01.2020 - 04.2021
- Restocked shelves and organized displays in alignment with merchandising standards.
- Greeted customers, identified needs and provided product advice.
Sales Associate
YOUGAL SONS
06.2021 - 08.2023
- - Handled financial planning and advisory for 100+ clients over the year.
- - Met or exceeded sales targets in 9 out of 12 months through effective client engagement.
- - Processed 50-70 trades weekly, ensuring timely execution and client communication.
- Developed loyal customer base by providing excellent customer service.
Electrician Top Helper
FOLKS ELECTRIC(1000108983 ONTARIO INC)
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Maintenance
Aerosports Trampoline Parks
07.2024 - 02.2025
- - Assisted 40-60 customers daily, consistently meeting sales and service benchmarks.
- - Supported team in reaching monthly sales targets of $100K+ through upselling and cross-selling.
- - Maintained accurate stock levels and merchandising for 2 product sections.
- Managed time effectively while traveling for games, attending practice, and going to classes.
Education
High School Diploma -
I T I ,PATIALA PUNJAB
NABHA ROAD 04-2005
Skills
- Time Management & Problem-Solving
- Customer service
- Product and service solutions
Languages
English
Hindi
Punjabi
Certification
- GZ LICENCE
- Ontario Private Security & Investigative Services Licence
- FIRST AID & CPR/AED LEVEL C
- MINISTRY OF LOBOUR IMMIGRATION TRAINING AND SKILLS DEVELOPMENT
- THE ONTARIO HUMAN RIGHTS COMMISSION
- FORKLIFT LICENSE( ALL MIC)
Highlight of the Qualifications
- Client Engagement: Meet with clients to understand their financial priorities and deliver strategic planning solutions.
- Relationship Building: Conduct outreach, grow networks, and connect clients to relevant experts and services.
- Technology Enablement: Expert in promoting and training clients on mobile and online banking tools.
- Sales and Goal Achievement: Consistently meet and exceed sales goals through tailored cross-selling strategies.
- Detail-Oriented and Analytical: Skilled in compliance, risk evaluation, and spotting insights others may miss.
- Values-Driven: Operate with trust, accountability, and teamwork at the core of all interactions.
Timeline
Maintenance
Aerosports Trampoline Parks
07.2024 - 02.2025
Sales Associate
YOUGAL SONS
06.2021 - 08.2023
Sales Associate
GUPTA"S M G FABRIC
01.2020 - 04.2021
Electrician Top Helper
FOLKS ELECTRIC(1000108983 ONTARIO INC)
High School Diploma -
I T I ,PATIALA PUNJAB
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