Avril Vivian
Oshawa,ON
Summary
Commanding operator with excellent communication skills, stays focused and attentive while on job. Well-versed in bus maintenance and safety regulations and dedicated to transporting passengers safely and on time. Excellent driving record and committed to helping passengers with special needs.
Overview
27
27
years of professional experience
Work History
Conventional Operator
Durham Region Transit
03.2022 - Current
- Operated various types of buses, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked safely in all weather conditions.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Conventional Operator
Pacific Western Transportation
09.2019 - 03.2022
- Actively worked on the Collision Review Committee which included investigating preventable collisions and coming up with proactive measures in order to prevent these situations going forward.
- Performed all duties the same as my current position.
Conventional Operator
Metrolinx
06.2006 - 02.2018
- Operated various types of buses which incuded Orion, Prevost, MCI and Alexander Dennis Double Decker.
- Transported commuters safely to and from their destinations.
- Won many safety awards for having zero collisions on drivers abstract.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Handled customer inquiries and suggestions courteously and professionally.
- Handled escalated situations efficiently, finding satisfactory resolutions for both customers and the company alike.
School Bus Driver
Durhamway Bus Lines
09.2004 - 06.2006
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Office Manager
FJV Cable TV Installations
05.1997 - 05.2004
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Updated reports, managed accounts, and generated reports for company database for accounting purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Evaluated employee performance and conveyed constructive feedback to improve skills and at times used disciplinary measures.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Education
No Degree - Office Administration
Durham College
High School Diploma -
Eastdale Collegiate And Vocational Institute
06.1992
Skills
- 20 years of safe driving with no preventable collisions
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
Timeline
Conventional Operator
Durham Region Transit
03.2022 - Current
Conventional Operator
Pacific Western Transportation
09.2019 - 03.2022
Conventional Operator
Metrolinx
06.2006 - 02.2018
School Bus Driver
Durhamway Bus Lines
09.2004 - 06.2006
Office Manager
FJV Cable TV Installations
05.1997 - 05.2004
No Degree - Office Administration
Durham College
High School Diploma -
Eastdale Collegiate And Vocational Institute
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