Summary
Overview
Work History
Education
Skills
Certification
AVAILABILITY
Timeline
Generic

Avnoor Kaur

Peterborough

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Winners & HomeSense
07.2023 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Cashier

Circle K
04.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Service Crew Member

Mustard Resorts
03.2022 - 10.2022
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Kept customers and crew areas organized.
  • Took orders, prepared meals, and collected payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

Social Service Worker In Behavioral Science Candidate -

Conestoga College
12.2024

High School Diploma -

St. Francis Xavier School
04.2022

Skills

  • Scheduling
  • Product Knowledge
  • Sales Closing
  • Active Listening
  • Product Sales
  • Customer Service
  • Stock Management
  • Documentation
  • Store Maintenance
  • Customer Assistance
  • Cash Handling
  • Product Recommendations
  • Payment Collection
  • Cash Register Systems
  • Time Management Skills
  • Payment Processing
  • Cleaning and Sanitizing
  • Staff Mentoring
  • Cash Handling and Management

Certification

  • AODA
  • WHMIS

AVAILABILITY

AVAILABILITY- Full Time

Timeline

Customer Service Representative

Winners & HomeSense
07.2023 - 09.2023

Cashier

Circle K
04.2023 - 06.2023

Service Crew Member

Mustard Resorts
03.2022 - 10.2022

Social Service Worker In Behavioral Science Candidate -

Conestoga College

High School Diploma -

St. Francis Xavier School

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Avnoor Kaur