Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Avnika

Burnaby,BC

Summary

Experienced full-time Supervisor with a proven track record in retail operations, specializing in customer engagement and inventory management. Highly organized and dedicated to upholding exceptional store conditions. Committed to delivering a customer-centric environment that consistently surpasses sales targets. Strong focus on fostering positive relationships with both customers and team members to create an atmosphere of success and growth.

Overview

7
7
years of professional experience

Work History

FT Supervisor

Hugo Boss Richmond Centre
02.2023 - Current
  • Responsible for opening and closing the store on designated shifts
  • Drive sales through the engagement of customers, suggestive selling and sharing product knowledge
  • Team up with the managers and assistant managers to maintain outstanding store conditions and ensure high level of customers satisfaction through excellent service
  • Assist with inventory, including receiving, transferring and stocking merchandise
  • Committed to loss prevention through exceptional service
  • Strong understanding of sales principles and customer service.
  • Commit to loss prevention through exceptional customer service.
  • Spearheaded store operations, driving sales through customer engagement and product expertise, while maintaining exceptional store conditions and service standards.
  • Led store operations, boosting sales through strategic customer engagement and in-depth product knowledge, while upholding exceptional service standards.
  • Orchestrated seamless inventory management, including receiving and stocking, while fostering team synergy to maintain optimal store conditions.
  • Cultivated a customer-centric environment, driving brand loyalty and consistently exceeding sales targets through personalized shopping experiences.

PT Sales Associate

Hugo Boss Richmond Centre
05.2022 - 02.2023
  • Facilitated daily store operations, enhancing customer satisfaction and retention.
  • Cultivated a positive store atmosphere, boosting team morale and customer engagement.
  • Developed personalized client experiences, fostering long-term customer relationships.
  • Informed customers about new deals, increasing sales and product awareness.
  • Educated customers on products, driving multi-item transactions and higher sales volume.
  • Implemented personalized client experiences, leveraging product knowledge to create tailored solutions and drive higher sales.
  • Analyzed customer preferences to strategically promote new deals, significantly increasing product awareness and overall sales performance.
  • Built relationships with customers to encourage repeat business.

PT Medical office assistant

Rejuvenation Dermatology Clinic
01.2022 - 05.2022
  • Managed daily office operations, ensuring smooth workflow and efficient patient care.
  • Scheduled and confirmed appointments using EMR, enhancing patient scheduling accuracy.
  • Handled accounts receivable and payables, maintaining financial records with precision.
  • Prepared treatment rooms and maintained office cleanliness, ensuring a welcoming environment.
  • Organized staff events, fostering team cohesion and improving employee morale.
  • Managed patient records, appointments, and billing in the EMR system, ensuring accuracy and compliance with medical office protocols.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Streamlined patient scheduling process, reducing wait times and improving overall clinic efficiency while maintaining accurate EMR records.

Seasonal Worker

Sales Assosciate
10.2021 - 12.2021
  • Delivered exceptional customer service, enhancing brand image and contributing to team success.
  • Assisted customers with deals and sizes, improving the shopping experience during peak hours.
  • Maintained store organization and inventory, ensuring efficient backstock management.
  • Supported sales associates and managers with opening and closing duties.
  • Maintained impeccable store presentation at Hugo Boss. Ensured accurate inventory management, contributing to smooth operations during busy periods.

Junior Dentist

Perfect Smile Centre
02.2019 - 05.2021
  • Calling patients for upcoming appointments
  • Filling charts
  • Taking complete Medical and Dental history
  • Prescribed antibiotics and pain medications post-procedure, improving patient recovery.
  • Performs dental extractions
  • Registering patients for X-ray
  • Diagnosis of Dental problems in adults and pediatric patients
  • Performs Dental prophylaxis
  • Keeping patient’s charts organized
  • Perform Scaling in one appointment
  • Fixed and partial Dentures plus Implants.

Intern

Baba Jaswant Singh Dental college and hospital
12.2017 - 12.2018

Education

BACHELORS IN DENTAL SURGERY -

PT. BD Sharma University

MASTERS IN ADMINISTRATIVE SCIENCES -

Fairleigh Dickinson University
Vancouver, BC

Skills

  • Quick learner with ability to grasp new technologies Capable to work under pressure and in a team environment with safety consciousness
  • Proficient using Microsoft Office tools such as Microsoft Word, PowerPoint, and Excel
  • Exceptional interpersonal skills and the ability to deal courteously and effectively with individuals from multiple disciplines and backgrounds Friendly, tactful, and professional with excellent interpersonal skills
  • Proven organizational skills and ability to handle multiple tasks and to adjust priorities when needed This includes an ability to focus and complete tasks on time and with accuracy despite interruptions
  • Confident and passionate person who can manage, mentor, and motivate team members
  • Has been certified to attend Personnel Administration course
  • Time management expertise
  • Delegation Abilities

References

As per Request.

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working

Timeline

FT Supervisor

Hugo Boss Richmond Centre
02.2023 - Current

PT Sales Associate

Hugo Boss Richmond Centre
05.2022 - 02.2023

PT Medical office assistant

Rejuvenation Dermatology Clinic
01.2022 - 05.2022

Seasonal Worker

Sales Assosciate
10.2021 - 12.2021

Junior Dentist

Perfect Smile Centre
02.2019 - 05.2021

Intern

Baba Jaswant Singh Dental college and hospital
12.2017 - 12.2018

MASTERS IN ADMINISTRATIVE SCIENCES -

Fairleigh Dickinson University

BACHELORS IN DENTAL SURGERY -

PT. BD Sharma University

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