Avneet Kaur Malhi
Victoria,Canada
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Assistant Department Manager
Save-On-Foods
01.2024 - 03.2024
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Demonstrated adaptability by taking on additional responsibilities when necessary, showcasing leadership potential beyond the assistant level position role scope requirements.
- Applied problem-solving skills to resolve operational challenges swiftly, preventing disruptions in workflow or customer experience quality levels.
Shift Manager
McDonald's
05.2021 - 10.2023
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level
escalation.
Group Leader
FIC ACT
01.2022 - 12.2022
- Worked with other group leaders to identify and resolve issues between teams.
- Provided information about facilities, entertainment options and rules and
regulations. - Answered questions about game rules and establishment policies.
- Helped in college event planning.
- Organized various social awareness activities & events in-person and on social media platform.
Cashier
Cora's Breakfast And Lunch
02.2021 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Orientation Leader
Fraser International College
05.2020 - 03.2021
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Assisted with transition to college life by providing one-on-one support.
- Helped students troubleshoot and resolve issues with registration.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
Retail Associate
Reliance Trends
01.2020 - 10.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
Health Care Assistant - Health Care Assistant
Edison College
Victoria, BC06.2025
Associate of Arts -
FIC At Simon Fraser University
Burnaby, BC04.2024
High School Diploma -
Springdales Children School
India04.2019
Skills
- Punctual and Reliable
- Cash Handling
- Production Management
- Computer Skills
- Inventory Management
- Customer service focus
- Conflict Resolution
- Active Listening
- Problem-Solving
- Decision-Making
- Interpersonal Skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certifications
Food Handler Certification
September 2023 to September 2028
First Aid Certification
February 2024 to February 2027
Timeline
Assistant Department Manager
Save-On-Foods
01.2024 - 03.2024
Group Leader
FIC ACT
01.2022 - 12.2022
Shift Manager
McDonald's
05.2021 - 10.2023
Cashier
Cora's Breakfast And Lunch
02.2021 - 04.2021
Orientation Leader
Fraser International College
05.2020 - 03.2021
Retail Associate
Reliance Trends
01.2020 - 10.2020
Health Care Assistant - Health Care Assistant
Edison College
Associate of Arts -
FIC At Simon Fraser University
High School Diploma -
Springdales Children School
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