Avneet Singh
Brampton,ON
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2
2
years of professional experience
Work History
PROCESS GUIDE
AMAZON FULFILLMENT CENTRE
09.2024 - Current
- Lead and supervise shifts with 15-20 associates, ensuring seamless workflow, operational efficiency, and adherence to company standards.
- Drive productivity by assigning tasks strategically, training new hires, and coaching associates for continuous performance improvement.
- Resolve driver and customer escalations, using strong problem-solving and communication skills to maintain positive relationships and minimize disruptions.
- Achieved a 98.13% dispatch rate, optimizing load-out processes and reducing delays through proactive planning and execution.
- Conduct yard audits and assist in trailer docking, ensuring compliance with safety protocols and regulatory requirements.
- Generate detailed reports and performance insights using Excel (VLOOKUP, XLOOKUP) and PowerPoint, supporting data-driven decision-making.
- Champion workplace safety, enforcing strict compliance with safety protocols on the work floor and launchpad to mitigate risks.
LEARNING AMBASSADOR
AMAZON FULFILLMENT CENTRE
06.2024 - 09.2024
- Onboarded and mentored 10+ new associates per quarter, improving productivity and retention.
- Managed 50+ driver check-ins per shift, verifying licenses, tracking time, and coordinating load-out logistics.
- Organized and guided 100+ drivers weekly, ensuring efficient queuing and adherence to safety protocols.
- Supervised associates to complete load-outs within 15 minutes, maintaining 100% compliance with safety standards.
- Resolved 20+ driver and customer issues per Day, enhancing workflow and reducing delays.
- Performed regular audits, improving new hire performance and operational efficiency by 20%.
WAREHOUSE ASSOCIATE
AMAZON FULFILLMENT CENTRE
04.2023 - 06.2024
- Achieved top performance by optimizing stowing, picking rates, and warehouse productivity.
- Achieved the highest stowing rate of 625.
- Managed orders using RF scanners and multiple handheld devices.
- Ensured accurate package labeling and palletization through scanning and verification.
- Led a team in building, wrapping, sorting, and transporting pallets.
- Communicated effectively with team members and supervisors to ensure efficient operations.
- Resolved driver and customer inquiries related to package issues.
Education
Advanced Project Management & Strategic leadership -
LAMBTON COLLEGE
MISSISSAUGA, ON09.2024
Bachelor of Commerce - Honours
CMR UNIVERSITY
Bangalore, India2021
Skills
- Leadership
- Time Management
- Team building
- Staff management
- Process improvement
- Attention to detail
- Performance monitoring
- Problem-Solving
- Communication skills
- MS Office
- Customer Service
- Decision-Making
Accomplishments
- Took on managerial duties in the manager’s absence, preventing 50 minutes of downtime and avoiding a $6,952 loss by ensuring seamless shift operations and quick problem resolution.
- Diagnosed and resolved a major Amazon Flex app glitch in January, preventing on-time dispatch delays and potential financial losses. Documented the issue and implemented a solution, ensuring smooth operations and assisting other stations facing similar challenges
Timeline
PROCESS GUIDE
AMAZON FULFILLMENT CENTRE
09.2024 - Current
LEARNING AMBASSADOR
AMAZON FULFILLMENT CENTRE
06.2024 - 09.2024
WAREHOUSE ASSOCIATE
AMAZON FULFILLMENT CENTRE
04.2023 - 06.2024
Advanced Project Management & Strategic leadership -
LAMBTON COLLEGE
Bachelor of Commerce - Honours
CMR UNIVERSITY
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