Asis Singh
Mississauga,ON
Summary
Detail-oriented and proactive professional with a valid driver’s license, maintaining a clean driving record. Demonstrates physical capability to lift up to 70 lbs and maneuver packages up to 150 lbs, with proven proficiency in safe driving and adherence to pre-placement assessment standards. Knowledgeable about Federal Express Canada operations and Canadian Customs regulations, offering strong communication and interpersonal skills. Excels in time management, multitasking, and organization in high-pressure environments, with flexibility to work varied schedules and adapt to changing business needs.
Overview
4
4
years of professional experience
Work History
Delivery Driver
KH Parcel Delivery Service
2022.08 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Demonstrated excellence in providing high-quality customer service. Skilled in addressing customer needs, handling complaints, and ensuring customer satisfaction.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Customer Service Representative (Part Time)
Doaba Wholesale Meats Inc
2022.01 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Analyzed customer service metrics to identify trends and develop strategies for improvement.
- Over three plus years of experience in a customer-facing role, providing exceptional service and support. Adept at addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
Pizza Delivery Driver
Papa Johns Pizza
2021.01 - 2021.12
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
Education
Diploma - Hospitality And Tourism Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON04.2022
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Punctual and Reliable
- Physicality
- Assessment
- Knowledge
- Communication
- Organization
- Multitasking
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Delivery Driver
KH Parcel Delivery Service
2022.08 - Current
Customer Service Representative (Part Time)
Doaba Wholesale Meats Inc
2022.01 - Current
Pizza Delivery Driver
Papa Johns Pizza
2021.01 - 2021.12
Diploma - Hospitality And Tourism Management
Cambrian College of Applied Arts And Technology
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