Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Program Manager
Taulia Inc.
05.2019 - Current
Manage executive project expectations including owning escalation, communication, and executive interaction on critical strategic projects for the company.
Manage the design, planning, development, and implementation of strategic corporate projects. The scope of which includes project reviews, executive communication and approval, requirements gathering, and eventual deployment and implementation of the product or project.
Manage coordination and project deliverables between internal teams and 3rd party partners to deliver the project on time and on budget.
Work cross-functionally as a dynamic leader to effectively guide projects from concept to deployment and facilitate cross-functional meetings guiding project teams.
Document all aspects of the project including requirements, risks, issues, project schedule, and meeting agendas/notes.
Analyzing financial data, including project budgets, risks, and resource allocation.
Drafting new and improving existing project management office policies and processes.
Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.
Operations Manager
Chevron
02.2017 - 04.2019
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Directed initiatives to improve work environment, company culture or overall business strategy.
Developed and maintained relationships with external vendors and suppliers.
Increased profit by streamlining operations.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Manager, Business Development
DRS Transport Inc.
04.2011 - 11.2016
Reached out to potential customers via telephone, email, and in-person inquiries.
Generated new business with marketing initiatives and strategic plans.
Negotiated and closed long-term agreements with new clients in assigned territory.
Kept meticulous client notes and updated account information in company databases.
Monitored market trends and competitor activities to identify areas of potential opportunity.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Bachelor of Science - Business Economics
UC Santa Cruz
Santa Cruz, CA
05-2013
Skills
Business Operations & Management
Financial Oversight & Budgeting
Customer Service & Retention
Vendor & Supplier Relations
Inventory & Logistics Management
Compliance & Regulatory Knowledge
Staffing
Contingency planning
Staff leadership
Project leadership
Best practices implementation
Certification
Project Management Professional (PMP) - Project Management Institute.
Timeline
Sr. Program Manager
Taulia Inc.
05.2019 - Current
Operations Manager
Chevron
02.2017 - 04.2019
Manager, Business Development
DRS Transport Inc.
04.2011 - 11.2016
Bachelor of Science - Business Economics
UC Santa Cruz
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