Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Avneet Kaur

Summary

Compassionate and dedicated Personal Support Worker seeking a full-time position at Cassellholme. Completed placement experience at KD Latvian Home, further enhancing my hands-on skills in resident care. seeking long-term employment opportunities in North Bay with the goal of settling in the community. Bringing strong skills in dementia care, communication, and client support with hands-on experience in long-term care and community settings. Committed to delivering high-quality care that enhances residents' well-being, safety, and dignity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Support Worker (Part-time)

KD Latvian Home
05.2025 - Current
  • Provide person-centered care to residents including assistance with daily living activities.
  • Support dementia patients using GPA techniques to manage responsive behaviours.
  • Monitor residents' physical and emotional well-being and promptly report changes.
  • Collaborate with nursing staff to ensure individualized care plans are followed.
  • Maintain infection control and safety standards in accordance with LTC regulations.

Concierge

Pillar Security
07.2023 - Current
  • Communicated effectively with property management and maintenance teams to address resident concerns.
  • Monitored and responded to emergency situations, coordinating with emergency services when necessary.
  • Processed resident service payments and maintained confidentiality.
  • Fostered positive relationships with residents, offering exceptional customer service.

Administrative Assistant

Digital Services
01.2021 - 11.2022
  • Managed daily office operations including scheduling, filing, and record-keeping.
  • Answered and directed phone calls, emails, and in-person inquiries professionally.
  • Processed invoices, expense reports, and tracked budget documents.
  • Coordinated with vendors and service providers to manage office equipment and supplies.

Education

Diploma - Business

Cambrian College of Applied Arts & Technology
Sudbury, ON

Skills

  • Effective written and verbal communication
  • Empathy and compassion
  • Dementia and Alzheimer’s care (GPA certified)
  • Assistance with ADLs (feeding, bathing, grooming, mobility)
  • Time management and multi-tasking
  • Strong observation and reporting skills
  • Relationship management
  • Personal hygiene assistance
  • Emotional support
  • Patient care

Certification

  • PSW CERTIFICATE
  • GPA Certificate – Gentle Persuasive Approaches in Dementia Care
  • Blended Standard First Aid and CPR/AED Level C
  • Mask Fit Certification
  • CPIC – Police Record and Vulnerable Sector Check (current)
  • Limited License in Property Management (CMRAO)

Timeline

Personal Support Worker (Part-time)

KD Latvian Home
05.2025 - Current

Concierge

Pillar Security
07.2023 - Current

Administrative Assistant

Digital Services
01.2021 - 11.2022

Diploma - Business

Cambrian College of Applied Arts & Technology
Avneet Kaur