Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Avneet Kaur

Halifax,NS

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Logistics Coordinator

Ceva Logistics
Halton Hills, Ontario
09.2022 - Current
  • Supervise, coordinate, and schedule the activities of material handlers.
  • Providing training to office and warehouse staff on job procedures and regulatory compliance.
  • Oversaw loading and unloading activities at warehouses and distribution centers.
  • Requesting materials and supplies.
  • Assisting warehouse personnel in locating and transporting freight, while ensuring equipment functionality.
  • Created reports on freight costs, delivery timelines, invoices and other related information.
  • Managed movement, sorting and loading of supplies to keep deliveries on schedule.

Store Team Member

Lazeez Shawarma
Brampton, Ontario
12.2023 - 02.2024
  • Handled customers' orders and prepared them.
  • Adhered to all company policies regarding customer service standards.
  • Operated cash register and processed customer transactions efficiently.
  • Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
  • Assisted in stocking shelves with merchandise.

Customer Service Representative

Mr. Sub
Brampton, Ontario
11.2022 - 09.2023
  • Processed customer orders accurately and efficiently.
  • Assisted customers with menu selections and dietary preferences.
  • Maintained cleanliness and organization of the service area.
  • Resolved customer complaints and provided timely solutions.
  • Educated customers about promotions and new menu items.
  • Collaborated with team members to ensure smooth operations.
  • Collected deposits or payments and arranged for billing.

Education

High School Diploma -

Hanson College
Brampton, ON
02-2024

Skills

  • Office 365, Word, and Excel
  • Inventory management procedures
  • Shipping and receiving
  • Time management
  • Communication skills
  • Problem solving
  • Customer service

Certification

  • Certified for CPR and First aid.

Timeline

Store Team Member

Lazeez Shawarma
12.2023 - 02.2024

Customer Service Representative

Mr. Sub
11.2022 - 09.2023

Logistics Coordinator

Ceva Logistics
09.2022 - Current

High School Diploma -

Hanson College

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Avneet Kaur