Avneet Kaur
North Battleford,SK
Summary
Dynamic Food Service Supervisor at Buster’s Pizza and Donair with proven expertise in budgeting and cash handling. Recognized for enhancing profitability through innovative cost-saving strategies and fostering a collaborative team environment. Adept at multitasking and delivering exceptional customer service, ensuring a positive dining experience for all patrons. Seasoned supervisor in food preparation and serving with background in overseeing fast-paced kitchen and dining operations. Skilled in staff training, inventory management, and ensuring compliance with health and safety regulations. Known for improving service delivery through effective team leadership and workflow optimization. Successfully enhanced customer satisfaction by streamlining processes for quicker and more efficient service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Buster’s Pizza and Donair
Battleford, SK
05.2022 - Current
- Worked closely with the shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed financial aspects such as tracking expenses, calculating costs per meal served.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and the popularity of items.
- Implemented strategies designed to increase profitability through cost savings initiatives or improved efficiency measures.
- Helped the customer complete the purchase.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Performed frequent checks to maintain consistently high quality of food preparation and service.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Cashier
Walmart
North Battleford, SK
07.2023 - 02.2024
- Maintained order accuracy and customer satisfaction by double-checking packing labels and packing products.
- Created appealing displays for routine arrangements and special promotions.
- Resolved issues quickly to maintain productivity goals.
- Keep work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Used suggestive selling techniques to promote add-on sales.
Front Desk
Lone Star Hotel
North Battleford, SK
12.2022 - 04.2023
- Keep the front desk clean, tidy, and supplied with all the necessary supplies.
- Greet, communicate with, and welcome guests.
- Answer all the customer's questions.
- Greet and welcome guests upon arrival.
- Answer, screen, and forward incoming phone calls.
- Provide basic and accurate information in person and via phone/email.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges).
- Updated and maintained databases with current information.
- Managed household errands and other essential duties.
Team Member
Tim Hortons
Battleford, SK
06.2022 - 12.2022
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
- Participated in regular training sessions to improve product knowledge and service skills.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Addressed customer needs, responding to specific requests.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Team Member
Superstore
Moose Jaw, SK
09.2021 - 04.2022
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained positive working relationship with fellow staff and management.
- Identified opportunities for process improvements within the department.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Developed positive customer relationships through friendly greeting and excellent service.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
SUPPLY CHAIN MANAGEMENT -
SASKPOLYTECH
MOOSE JAW05.2022
BALCEHOR OF SCIENCE - NON-MEDICAL
KURUKSHETRA UNIVERSITY
KURUKSHETRA 05.2019
High School Diploma -
P.K.R PUBLIC SCHOOL
AMBALA CITY05-2016
Skills
- Accounting & Budgeting
- Cash handling
- Customer service
- Inventory management
- Team building
- Staff supervision
- Adaptability and flexibility
- Teamwork and collaboration
- Multitasking
- Proficient with POS systems
- Excellent interpersonal and communication skills
- Poised under pressure
- Fun and energetic
- Microsoft Excel
Certification
- CERTIFIED FOOD HANDLER - EXPIRY DATE 2028
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
References
References available upon request.
Timeline
Cashier
Walmart
07.2023 - 02.2024
Front Desk
Lone Star Hotel
12.2022 - 04.2023
Team Member
Tim Hortons
06.2022 - 12.2022
Food Service Supervisor
Buster’s Pizza and Donair
05.2022 - Current
Team Member
Superstore
09.2021 - 04.2022
SUPPLY CHAIN MANAGEMENT -
SASKPOLYTECH
BALCEHOR OF SCIENCE - NON-MEDICAL
KURUKSHETRA UNIVERSITY
High School Diploma -
P.K.R PUBLIC SCHOOL
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