Avneet Kaur
Surrey
Summary
Dedicated job seeker with a history of detail-oriented customer service professional in retail operations. Proven ability to handle high-pressure environments while delivering excellent customer satisfaction. Adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Cashier
Loblaw Companies
1521_SS Surrey King George Highway
05.2022 - Current
- Efficiently process customer transactions, convenience store items, and other services using the point-of-sale(POS) system.
- Ensure accuracy in handling payments and issuing receipts.
- Assisted customers with returns, and refunds, and resolved transaction issues.
- Promote store promotions, loyalty programs, and upsell products to enhance customer experience and increase sales.
- Participate in training new employees, and sharing knowledge of company policies, procedures, and customer service standards.
- Maintain a clean and organized checkout area, ensuring a welcoming and inviting atmosphere for customers.
- Assist train new hires on corporate policies, processes, and customer service standards.
Security Officer
Genesis Security Services
Surrey, BC
08.2023 - 06.2024
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Screened individuals and prevented the passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Education
Associate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BC01-2024
High School Diploma -
Premier Public School
Samana, Punjab, India06-2021
Skills
- Client Support
- Detail-Oriented Task Organization
- Proficient at Prioritizing Workload
- Strong Verbal Communication Skills
- Effective Time Management
- Collaborative Teamwork
- Analytical Problem-Solving
- Point Of Sale System Management
- Ability to Perform Under Pressure
- Optimistic Approach
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Security Officer
Genesis Security Services
08.2023 - 06.2024
Cashier
Loblaw Companies
05.2022 - Current
Associate of Arts - General Studies
Kwantlen Polytechnic University
High School Diploma -
Premier Public School