Avneet Kaur
Brampton,ON
Summary
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
3
3
years of professional experience
Work History
Food Service Supervisor
Samosa Sweet Factory
07.2022 - Current
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Ensure that food and service meet quality control standards
- Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
- Established strong relationships with local suppliers to ensure the freshest ingredients were used in all dishes prepared.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Handling customer complain and feedback
- Establish work schedules and procedures
Team Member
Dairy Queen Grill & Chill
05.2021 - 06.2022
- Process an average of 200+ customer orders and payments per shift with a high degree of accuracy. Maintained a 95% customer satisfaction rate through friendly and efficient service.
- Manage cleanliness and organization of the cashier station, ensuring streamlined service.
- Assisted with inventory management, monitoring and restocking supplies to ensure smooth operations.
- Collaborated with team members to provide timely and efficient service during peak hours, resulting in reduced wait times and increased customer satisfaction.
Team Member
Popular Pizza
01.2021 - 04.2021
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Be polite and kind when giving the workers instructions and allocating them to tasks.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Alpha College of Business And Technology
Scarborough 12.2022
Skills
- Staff Leadership
- Kitchen Staff Coordination
- Portioning
- Quality Assurance Understanding
- Multitasking
- Customer Service
- Problem Solving
- Food Safety
- Inventory Control
- Strong oral and written communication Skills and able to speak fluent English
Languages
English
Full Professional
Timeline
Food Service Supervisor
Samosa Sweet Factory
07.2022 - Current
Team Member
Dairy Queen Grill & Chill
05.2021 - 06.2022
Team Member
Popular Pizza
01.2021 - 04.2021
High School Diploma -
Alpha College of Business And Technology
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