Avneet Kaur
Brampton,ON
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Highly proactive manager with 3 years of experience in team leadership in food industry. Background includes sales, management and customer service in fast-paced settings. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
4
4
years of professional experience
Work History
Security Guard
The Forest Hill Group
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Restaurant Manager
Popeyes Louisiana Kitchen Inc.
05.2022 - 03.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Managed staff schedules and maintained adequate coverage for all shifts.
General Laborer
Novolex
08.2020 - 03.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Performed general housekeeping and cleaning tasks.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Performed quality checks on products and materials to identify any defects.
- Followed written instructions to construct various types of equipment.
Cashier
Popeye's Restaurants
03.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
ALPHA II Alternative School
Toronto, ON04.2022
Skills
- Independent Judgement
- Foot and Vehicle Patrol
- Symantec
- Access Systems and Patrol
- English Fluency
- Money Handling
- Time Management Skills
- Complex Product Knowledge
- Critical Thinking
- Professional Telephone Demeanor
- Complex Problem-Solving
- Instructing
- Coordination
- Suggestive Selling
- Organizational Efficiency
- Monetary Transactions
- Safety and Security
- Emergency Response
- Verbal and Written Communication
- Write Reports
- Premises Patrols
- Fire Safety Regulations
- Security Operations Experience
- Customer Satisfaction
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
My life is my message.
Mohandas Gandhi
Timeline
Security Guard
The Forest Hill Group
03.2023 - Current
Restaurant Manager
Popeyes Louisiana Kitchen Inc.
05.2022 - 03.2023
General Laborer
Novolex
08.2020 - 03.2022
Cashier
Popeye's Restaurants
03.2020 - 08.2020
High School Diploma -
ALPHA II Alternative School
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