Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Avneet Kaur

Winnipeg,MB

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Tenant Affairs Representative

Broadstreet Properties
05.2023 - Current


  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process their accounts and file documents.
  • Help clients with rent payments, ledger readings, security deposits and many more.
  • Trained in all the ques for current, prospect and building services.
  • Expertize in creating work orders for current tenants and office staff.
  • Assist clients with appointments such as viewing, move-in/move-out, PTP etc.



Retail Assistant Manager

Dollarama
01.2022 - 04.2023
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Ensuring Inventory counts are done in a prompt and precise manner, in order to ensure proper resupply of goods.
  • Act as a secondary contact person for any issues related to store alarms.
  • Ensuring that established merchandising practices are followed by all employees.


Restaurant Manager

A&w Restaurant
05.2020 - 01.2022
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Keep track of inventory and place orders with suppliers accordingly.
  • Do bank runs on daily basis in order to keep track of money for company.
  • Create schedule for staff using MS-Excel and monitor restaurant sales.
  • Develop and follow a budget to maximize restaurant profits.

Data Analyst

Norwest Community Centre
01.2019 - 05.2020
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Participated in requirements meetings to understand business needs.
  • Upheld security and confidentiality of documents and data within area of responsibility.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Developed customized reports, summarizing and presenting data in visually appealing format.

Education

Community Economic And Social Development

Red River College of Applied Arts, Science And Technology
Winnipeg, MB
05.2019

Skills

  • Customer Experience
  • Customer Accounts Management
  • Customer Inquiries
  • Billing Procedures
  • Hiring and Training
  • Organization and Prioritization
  • Personnel Recruiting
  • Inventory Control
  • Microsoft Office
  • Interpersonal
  • Communication
  • Cash Handling
  • Time Management

Certification

  • Certified in First Aid/ CPR
  • Certified in Food Handling

Timeline

Tenant Affairs Representative

Broadstreet Properties
05.2023 - Current

Retail Assistant Manager

Dollarama
01.2022 - 04.2023

Restaurant Manager

A&w Restaurant
05.2020 - 01.2022

Data Analyst

Norwest Community Centre
01.2019 - 05.2020

Community Economic And Social Development

Red River College of Applied Arts, Science And Technology

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Avneet Kaur