To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Manager
Dr. Colten Wendel Inc.
12.2022 - 07.2023
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Onboarded new employees with training and new hire documentation.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Senior Adminstrator
DUSANGH & COMPANY
01.2022 - 12.2022
Supervise staff by performing duties such as assigning work, providing feedback and evaluation, determining training requirements, orienting new staff, and maintaining timekeeping and attendance records. Resolves staffing issues or concerns
Manage basic HR administrative tasks including payroll, benefits administration, vacation, expenses, and employee on/off-boarding
Maintaining employee and contractor files and prepare employment verification letters, salary increase and bonus letters, contractor agreements and renewals
Produce monthly financial and management reports and perform account reconciliations
Lead Medical Office Assistant
Dr. Ross Kennedy Inc. & Dr. Ashley Ko Inc.
07.2016 - 12.2021
Enhanced patient satisfaction by providing efficient and courteous front office support.
Streamlined appointment scheduling for improved patient experience and increased daily appointments.
Improved medical records management by implementing a digital filing system, reducing paperwork and increasing accuracy.
Optimized office workflow with clear communication between staff members, resulting in an organized environment.
Facilitated prompt insurance claims processing by accurately verifying coverage details and submitting required documentation.
Implemented updated policies and procedures in compliance with HIPAA regulations, safeguarding sensitive patient information.
Education
Bachelor of Human Resources And Labor Relations -
Athabasca University
Athabasca, AB
06.2026
Skills
Sourcing, Recruiting, Scheduling, and Interviewing