Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Avleen Singh

Kitchener,Ontario

Summary

A Turnaround Specialist: Building Structure in Chaos.


Strategic and results-oriented professional with experience in strategy, planning, and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations, and maintain compliance with industry regulations. A proven people leader motivates and optimizes staff performance and productivity.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager

The Bedi Group
12.2023 - Current
  • Achieved a cumulative cost savings of $650,000 through various efficiency and cost reduction initiatives.
  • Improved overall production quality metrics by 20%, exceeding company targets.
  • Increased productivity levels by 15%, leading to a significant increase in output without additional resources.
  • Implemented safety improvements, resulting in zero reportable accidents in the last quarter.
  • Enhanced customer satisfaction scores by 15%, demonstrating a commitment to excellence in service delivery.

Inventory Associate

Walmart
09.2023 - Current
  • Consistently met productivity goals while ensuring accurate inventory information, contributing to the store''s overall success.
  • Enhanced inventory accuracy by conducting thorough and efficient stock counts.
  • Improved stock rotation processes to minimize expired or obsolete products in the inventory.
  • Collaborated with store management to implement effective loss prevention strategies.
  • Worked closely with other departments to ensure a seamless flow of merchandise from the stockroom to the sales floor.
  • Displayed strong attention to detail when counting items, reducing the likelihood of errors or miscounts affecting overall results.

Head of Operations

Mahindra & Mahindra
01.2020 - 07.2023
  • Led initiatives resulting in a 15% reduction in procurement costs through strategic supplier negotiations, saving the company $5 million annually.
  • Implemented lean manufacturing principles, increasing production efficiency by 20% and reducing lead times by 30%, resulting in annual savings of $8 million.
  • Optimized inventory management systems led to a 25% reduction in carrying costs and a 40% decrease in stockouts, improving customer satisfaction and saving $3.5 million annually.
  • Implementation of a new distribution strategy resulted in a 30% reduction in transportation costs and a 20% improvement in delivery times.
  • Implemented a comprehensive quality control program, reducing defects by 25% and resulting in $2 million in savings from reduced rework and warranty claims.
  • Established strategic partnerships with key suppliers, resulting in improved supply chain resilience and flexibility, mitigating risks, and ensuring continuity of operations during disruptions.
  • Introduced performance metrics and KPIs to monitor and track supply chain performance, leading to improved visibility and decision-making, resulting in a 15% increase in on-time deliveries.
  • Mentored and developed a high-performing supply chain team, fostering a culture of continuous improvement and innovation, resulting in increased employee engagement and retention rates.

Store Operations Manager

Woolworths Group
08.2018 - 12.2019
  • Achieved a 15% increase in store sales within the first year through strategic merchandising and promotional initiatives.
  • Spearheaded operational improvements resulting in a 15% increase in store efficiency within the first year of tenure.
  • Implemented inventory management strategies that reduced stock discrepancies by 20% and improved product availability by 25%.
  • Led a team of 50+ employees, fostering a culture of accountability and teamwork, resulting in a 20% decrease in staff turnover.
  • Successfully managed store compliance with health and safety regulations, achieving a 100% safety record and reducing incidents by 25%.
  • Received recognition as "Operations Manager of the Year" for outstanding contributions to store performance and team leadership.


Business Development Manager

Domino's Pizza
10.2016 - 07.2018
  • Hired and onboarded over 35 new team members across various roles within one year, ensuring adequate staffing levels to meet business demands.
  • Implemented customer feedback systems and training programs, resulting in a 35% improvement in customer satisfaction scores.
  • Successfully launched two new Domino's Pizza locations in high-traffic areas, resulting in increased brand visibility and market penetration.
  • Conducted regular financial analysis and reporting to senior management, providing insights into sales trends, profitability, and areas for improvement.
  • Achieved a remarkable 20% revenue growth through strategic business development efforts.
  • Implemented performance tracking systems for staff, enabling real-time monitoring of key performance indicators (KPIs) and facilitating performance-based incentives.

Executive Assistant

Mahindra & Mahindra
11.2013 - 06.2016
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.

Education

Human Resource Management - Human Resource Management

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2024

MBA - Finance

Macquarie University
Australia
09.2018

Bachelor of Commerce - Marketing

St. Xaviers College
India
07.2016

Skills

  • Cross-Functional Collaboration
  • Performance monitoring
  • Operations Management
  • Performance Management
  • Client Relationships
  • Salesforce Analysis
  • Business Planning
  • Performance reporting
  • Organizational Management
  • Financial Need Analysis
  • Business Development
  • Problem-solving skills
  • Client retention strategies
  • Customer Relationship Management (CRM) software
  • Knowledge of legal and regulatory requirements
  • Current knowledge of personal banking products
  • Market research and competitive analysis

Certification

  • Human Resources: Compensation and Benefits

HR Certification Institute® (HRCI®)

  • Human Resources: Payroll
  • Human Resources: Understanding HR Systems Features and Benefits
  • Six Sigma: Green Belt
  • Six Sigma: White Belt

Timeline

Operations Manager

The Bedi Group
12.2023 - Current

Inventory Associate

Walmart
09.2023 - Current

Head of Operations

Mahindra & Mahindra
01.2020 - 07.2023

Store Operations Manager

Woolworths Group
08.2018 - 12.2019

Business Development Manager

Domino's Pizza
10.2016 - 07.2018

Executive Assistant

Mahindra & Mahindra
11.2013 - 06.2016

Human Resource Management - Human Resource Management

Conestoga College Institute of Technology And Advanced Learning

MBA - Finance

Macquarie University

Bachelor of Commerce - Marketing

St. Xaviers College

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Avleen Singh