Avleen Kaur Munday
Halifax,Canada
Summary
Dynamic professional with a proven track record at Avis Budget Group, excelling in customer service and sales techniques. Adept at resolving conflicts and enhancing lead conversion, I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency. My attention to detail and strong multitasking abilities drive successful outcomes in team settings.
Overview
8
8
years of professional experience
Work History
Car Rental Agent
Avis Budget Group
Halifax, NS
11.2022 - Current
- Employed sales techniques to boost sales and services.
- Drafted contracts, explained terms to customers and acquired signatures.
- Assisted customers in selecting appropriate car models based on their needs.
- Organized paperwork related to rentals, returns and repairs.
- Resolved customer complaints in a timely manner.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Verified driver's license information and inspected rental documents for accuracy.
Supervisor/ Team Member
Tim Hortons
Halifax, Canada
10.2018 - 11.2022
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Directed and supervised team of 15 employees in daily operations.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Sales Associate/Cashier
Dollarama
Halifax, Canada
10.2016 - 01.2018
- Worked within a team and individually to complete tasks
- Provided customer service
- Completed paperwork involving sales and handling money
- Communicated with managers and supervisors regarding tasks
- Maintaining an accurate cash drawer, while working in a fast-paced work environment assisting 300-500 customers a shift
Education
Bachelor of Science -
Mount Saint Vincent University
Halifax, Nova Scotia12-2026
High School - Graduated with Honors Roll
Halifax West High School
Halifax, Nova ScotiaSkills
- Customer service
- Effective communication
- Attention to detail
- Problem solving
- Sales techniques
- Strong multitasking
- Team player mentality
- Lead conversion
- Adaptability and flexibility
- Self motivation
- Teamwork and collaboration
- Conflict resolution
- Reliability
References
References available upon request.
Timeline
Car Rental Agent
Avis Budget Group
11.2022 - Current
Supervisor/ Team Member
Tim Hortons
10.2018 - 11.2022
Sales Associate/Cashier
Dollarama
10.2016 - 01.2018
Bachelor of Science -
Mount Saint Vincent University
High School - Graduated with Honors Roll
Halifax West High School
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