Experienced Quality Engineer and MBA graduate with expertise in process optimization, quality management, and team leadership. Skilled in solving technical challenges and driving efficiency across operations.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Business Intern
Trinity Western University/BlastByte Games
09.2023 - 01.2024
For Business Internship: Undertook internship focused on business activities.
Collaborated with BlastByte Games: Assisted in establishing business processes from scratch for start up.
Provided product launch strategy to founders of Blastbyte and provided financial strategy for the 1st year of launch.
Warehouse Quality Engineer
Carrier Midea India Pvt. Ltd
03.2021 - 01.2023
Developed and trained a specialized team to identify and solve quality issues in warehouse storage, inventory selection, and truck loading
Reducing 90% of previous infractions
Drafted new process guidelines for comprehensive warehouse quality management, minimizing quality infractions by 90% in three months.
Resolved issues involving dispatched products to maintain a high level of customer service and supervised the warehouse team to upholdsafety and compliance with regulations
Optimized ERP system for warehouse operations, improving cross-functional efficiency and streamlining processes across departments.
Nominated for Midea Best Global Engineer for performance.
Quality Engineer
Carrier Midea India Pvt. Ltd
02.2020 - 01.2023
Installed, maintained, and repaired air conditioning systems, conducting regular performance checks using electrical, temperature, and gasreadings to ensure quality of product, collaborated with R&D for the launch of over 100 models
Led troubleshooting efforts and root cause analyses for problematic systems, resolving critical operational issues and implementingcorrective actions to enhance product quality to bring down product rejection to under 2% annually
Established a quality inspection lab in a greenfield factory project, driving continuous improvement by updating standards, reducingrejection rates, and minimizing quality issues on the production line and in the field
Experienced in ISO 9001, 14001, and 49001, BIS 1391 (1 &2)
Internal auditing experience in ISO 9001,14001 and 49001
Process Engineer
Midea Group, Foshan
06.2019 - 01.2020
Assisted teams in achieving quality standards and boosting production efficiencies by recommending and implementing process andequipment modifications
Collaborated with corporate engineering and product development teams to coordinate testing and development support.
Provided hands-on technical problem-solving for processes, environmental conditions, and material issues, optimizing productionoutcomes.