A candidate who is reliable and organized and who successfully manages many priorities. A team player who is detail-oriented and has excellent organizational abilities is also willing to take on new duties to achieve team goals. Being able to manage several projects at once with great accuracy.
Overview
3
3
years of professional experience
Work History
Field Service Technician
Bell Telecommication
04.2022 - Current
Install, maintain, and repair Bell's cutting-edge Fiber network
Use supplied training, techniques, and equipment to troubleshoot difficult telecommunications issues
Able to work alone and provide support to other technicians as needed
Quickly resolve customer issues and provide equipment advice to clients
Installed new equipment and explained the operation and routine maintenance protocols to customers.
Managed on-site and off-site installation, repair, maintenance, and test tasks.
E-commerce Associate
Walmart inc
06.2020 - Current
35 Maple view drive west, Barrie Current
Verifying visual appeal, correctness, and usability of landing pages, product information, checkout options, and all other relevant website-related systems
Helping with selections for promotions, such as budget-friendly bulk packages and cheap offerings
Collaborating with SEO experts to improve website's internet visibility
Scheduling and announcing necessary extensive site maintenance
Examining sales-related information to forecast future sales and corresponding stock needs.
Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
Utilized customer service software to accurately enter customer data, process orders and update customer records.
Service Advisor
Mr. Lube In Walmart
08.2022 - 06.2023
During Service process, consult with Manager
Received information, and provides consumer with different possibilities
Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Keeping note of issues and fixes to maintain automobile records
Respond to inbound phone calls and e-mails on timely basis.
Examined service history and provided initial inspection of vehicle to identify issues.
Maintained high customer satisfaction standards to meet or exceed targets.
Selling Specialist
Advance Auto Parts, CARQUEST
12.2021 - 10.2022
Assistance with store inventory operations such as POGs, truck put-away, shoot-outs outs, cycle counts, and backstock
Manage do-it-yourself services, including testing
Offer selling experience to all DIY consumers, including walk-ins, online orders, and phone orders
Handle online inventory and ensure that all goods are recorded and current
Highlights any deals, discounts, or new inventory, and suggests further products that could complement client's purchasing.
Stocked merchandise, clearly labeled items, and arranged according to size or color.
Used in-store system to locate inventory and place special orders for customers.
Campus Ambassador
Georgian College
09.2021 - 05.2022
Promoted mission, vision, and culture of school to prospective students to increase enrollment.
Supported campus events to increase student engagement and promote campus-wide initiatives.
Collaborated with student and faculty teams to develop strategies for student outreach.
Utilized websites and social media to promote campus life, events, and opportunities.
Recruited and incentivized students to volunteer for campus initiative events.
Hosted campus parties and social activities to promote friendships and comradery among students and clubs.
Education
High School Diploma -
Automotive Business School of Canada Georgian College
Barrie, ON
01.2023
Bachelor of Science - Mechanical Engineering
Gujarat Technological University
Ahmedabad
09.2019
Skills
Have good knowledge of
Automotive Parts and Delivery Systems
Recordkeeping
Telecommunications Equipment
Service Records Management
Time Management
Strong command of communication tactics and working knowledge of E-Marketing
Inventory management and storage equipment
Detail-oriented with strong organizational and multi-tasking abilities
Operating POS and Parts lookup systems
Can work independently in stressful and fast-paced environments
Have basic knowledge of Microsoft Word, Excel, and PowerPoint
Timeline
Service Advisor
Mr. Lube In Walmart
08.2022 - 06.2023
Field Service Technician
Bell Telecommication
04.2022 - Current
Selling Specialist
Advance Auto Parts, CARQUEST
12.2021 - 10.2022
Campus Ambassador
Georgian College
09.2021 - 05.2022
E-commerce Associate
Walmart inc
06.2020 - Current
High School Diploma -
Automotive Business School of Canada Georgian College
Telecommunications Fiber Optics Technician at Bell Solutions Tech, Bell CanadaTelecommunications Fiber Optics Technician at Bell Solutions Tech, Bell Canada