Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Avineet Kaur

Scarborough ,Ontario

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Custom Clearance Clerk

Punjab National Transport L.L.C
06.2022 - 09.2023


  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Handled customer escalation from drivers to solve issues and restore customer satisfaction.
  • Monitored dispatched calls and took action to resolve and correct potential problems.
  • Scheduled and tracked movements of owned and rented equipment.
  • Conducted geographical location spotting and map reading to support fleet personnel
  • Communicated with brokers or direct shippers daily about freight movements and delivery timetables.
  • Tracked purchase orders and approved vendor invoices for outside services.

Nail Technician Assistant

Ritu Kolentines
02.2023 - 04.2023
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Completed consultations with spa guests to determine nail care needs.
  • Grew repeat client base through effective marketing and customer service.
  • Followed proper safety and sanitation guidelines while performing nail services.
  • Treated, prepared, and maintained clients' nails on both hands and feet.

Sales Associate

Sharaf DG
05.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Business - Supply Chain , Marketing And Human Resources

Centennial College of Applied Arts And Technology
Scarborough, ON
12.2024

High School Diploma -

Cambridge International School
Jalandhar
03.2022

Skills

  • Office Equipment Operation
  • Safety Operation Procedures
  • Oral and Writing Communication
  • Team Collaboration
  • Guest Services
  • Relaxation Techniques
  • Social Perceptiveness
  • Adapt to Diverse Groups
  • Strategic Planning
  • Teamwork and Collaboration

Certification

Advance nails course (2023) - Ritu kolentines

Advance beauty course (2023) - Ritu kolentines

Timeline

Nail Technician Assistant

Ritu Kolentines
02.2023 - 04.2023

Custom Clearance Clerk

Punjab National Transport L.L.C
06.2022 - 09.2023

Sales Associate

Sharaf DG
05.2022 - 08.2022

Business - Supply Chain , Marketing And Human Resources

Centennial College of Applied Arts And Technology

High School Diploma -

Cambridge International School

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Avineet Kaur