Professional Experience
Cloud Solution Engineer
Sitecore (Consultant for HUB International, AGLC, Cracker Barrel, Brother International, First Abu Dhabi Bank, CNO)
Nov 2022 – Present.
- Designed, deployed, and managed Azure cloud solutions including AKS clusters, App Services, Application Gateway, Azure Monitor, Key Vault, and Storage Accounts for enterprise clients across insurance, finance, government, retail, and technology.
- Built and optimized CI/CD pipelines using Azure DevOps and TeamCity, improving release frequency and reducing deployment errors.
- Automated infrastructure provisioning with Terraform, ARM templates, and Ansible, ensuring consistent, scalable, and compliant environments.
- Orchestrated container lifecycle management with Kubernetes; monitored clusters using Lens, Datadog, and Azure Monitor; implemented alerting/monitoring frameworks for high availability.
- Provided 24/7 on-call rotation support, managing incident response through ServiceNow; reduced downtime and met stringent SLA commitments.
- Performed Azure VM administration, SQL database backups, upgrades, and assisted in cloud migration projects for business-critical applications.
- Implemented cost optimization strategies, right-sizing VMs, storage tiers, and scaling policies, leading to measurable cloud savings.
- Enhanced security posture by strengthening IAM roles, enforcing least privilege, and deploying Defender for Cloud across sensitive workloads.
- Maintained enterprise-level applications using .NET and Sitecore, ensuring high availability and performance.
- Migrated legacy CMS modules to modern Sitecore solutions, improving page load times by 30% and enhancing user experience.
- Partnered with cross-functional teams and client stakeholders to align solutions with evolving business requirements, compliance, and deadlines.
- Worked with high-profile clients in insurance (HUB International), finance (First Abu Dhabi Bank, CNO), government (AGLC), retail (Cracker Barrel), and technology (Brother International).
- Demonstrated strong troubleshooting, team collaboration, and ability to deliver quality cloud-native solutions under tight deadlines.