Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AVINASH CHANDRA

Markham,ON

Summary

To acquire a full-time position within the Canadian Food Inspection Agency.

  • Demonstrates interpersonal skills, strong emotional intelligence, and the ability to build positive relationships with exceptional communication skills.
  • Passionate about delivering added value and applying a range of continuous improvement and performance strategies to achieve organizational effectiveness.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Quality Assurance Specialist, Fresh

Metro Inc.
Toronto
02.2021 - Current
  • Promoted as the departments Succession Plan to develop into the next Quality Assurance Manager
  • Represented as the Leader & Role Model of the Quality Assurance to all other colleagues
  • Assigned by the Director & Manager to attend Leadership & Food Safety courses for Metro
  • Inspect and accept produce deliveries based on quality from local and FOB vendors, Reject or protest deliveries when product does not meet Reject or protest deliveries
  • Building Rapport with various vendors to protest deliveries or to request for disposition
  • Work with unionized employees & management (inventory control, operations, receivers) to ensure the right actions are taken with deliveries and inventory in the Distribution Centre
  • Present reports to Procurement teams & Merchandising constantly keeping them updated with their products in the Distribution Centre
  • Audit the warehouse coolers daily to identify quality, shrink and short code issues, with providing the information to those required in the Distribution Centre
  • Work with the Canadian Food Inspection Agency or Third-Party Inspectors when additional inspections are required
  • Ensuring Food Safety measures are always being displayed & monitored
  • Consistently working with various operating systems such as; SAP, Witron, Microsoft Excel, Microsoft Teams, Microsoft Outlook & etc.

Store Supervisor

Listro’s/ Dave & Annette’s No Frills
Markham
07.2011 - 02.2021
  • Extensive knowledge with all Fresh products, including those of different ethnic background
  • Providing exceptional Customer Service to all our customers by expressing a positive attitude
  • Monitoring 2-4 employees a shift Confirm pricing of products on receipts and invoices
  • Organizing warehouse sent products on skids with safety precautions
  • Inspect, stock and organize product displays, maintain/ clean produce tables to standard quality and customer satisfaction
  • Recognized many times by Management, Head Office, District Management for being an astonishing leader to all employees by educating, teaching and giving directions
  • Examining and adjusting orders and produce to prevent high shrink numbers to maximize profit sales
  • Able to work under pressure when handling customer conflicts and situations in a professional manner
  • Using problem solving techniques for conflicts among customer and/or employee while enforcing all store rules and regulations
  • Well known for building rapport with the community and welcoming the public
  • Operating low and high lift mobilized hand trucks and forklift to receive shipments from warehouses

Small Business Advisor

TD Canada Trust Corporate Office
Markham
04.2020 - 11.2020
  • Provide courteous, efficient, and professional customer service to ensure inquiries, sales, and/or issues are managed promptly and effectively under all conditions
  • Engage customers / partners in conversation to understand and meet their current and future products and service needs by proactively providing them with information / guidance
  • Ensure customer/partner problems are handled appropriately the first time, escalating issues when necessary
  • Contribute to the achievement of business objectives by identifying sales opportunities and referrals, enabling business growth
  • Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations while maintaining regulatory compliance

Education

Bachelor of Arts- Criminology And Justice Degree -

University of Ontario Institute of Technology
06-2018

Police Foundations Diploma -

Centennial College
04-2014

High School Diploma -

Markham District High School
06-2012

Skills

  • Detail Oriented
  • Issue Resolution
  • Team Collaboration
  • Documentation and Reporting
  • Problem-Solving Skills
  • Customer Service
  • Collaboration Skills
  • Team Leadership

Certification

  • Excellence in Food Handling
  • Retail Council of Canada FoodWise Food Safety Program Certification
  • Leadership Excellence - Action & Development
  • Impactful Contributor at Metro Training

Timeline

Quality Assurance Specialist, Fresh

Metro Inc.
02.2021 - Current

Small Business Advisor

TD Canada Trust Corporate Office
04.2020 - 11.2020

Store Supervisor

Listro’s/ Dave & Annette’s No Frills
07.2011 - 02.2021

Bachelor of Arts- Criminology And Justice Degree -

University of Ontario Institute of Technology

Police Foundations Diploma -

Centennial College

High School Diploma -

Markham District High School

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AVINASH CHANDRA