Aviella LeVeau
Goleta
Summary
Proven ability to enhance operational efficiency and customer satisfaction with exceptional multitasking and guest service skills. Skilled in inventory management and maintaining safety standards, showcasing a blend of strong organizational abilities and active learning. Achieved seamless guest experiences by leveraging customer service expertise and a calm, results-driven approach.
Overview
4
4
years of professional experience
Work History
Hostess
Boathouse at Hendry's Beach
08.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating wait times simultaneously.
Hostess
Hula’s Modern Tiki
05.2023 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Warehouse Manager
M and H Mostly Postcards
08.2022 - 08.2023
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with safety standards.
- Maintained a safe work environment by enforcing strict adherence to company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Sales Associate
Five Below
06.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor Of Economics - Business Administration
Santa Barbara City College
Santa Barbara, CA05-2027
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Exceptional communication
- Guest seating
Timeline
Hostess
Boathouse at Hendry's Beach
08.2024 - Current
Hostess
Hula’s Modern Tiki
05.2023 - 08.2023
Warehouse Manager
M and H Mostly Postcards
08.2022 - 08.2023
Sales Associate
Five Below
06.2021 - 07.2022
Bachelor Of Economics - Business Administration
Santa Barbara City College
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